Senior Director, Data & Technology

Job Details

Job Location:   San Francisco - SAN FRANCISCO, CA

Position Type:   Full Time

Salary Range:   $140,000.00 - $166,250.00 Salary/year

Description

Common Sense is dedicated to improving the lives of kids and families by providing the trustworthy information, education, and independent voice they need to thrive. Our ratings, research, and resources reach more than 150 million users worldwide and 1.3 million educators every year, and our advocacy impacts policy decisions at the state, federal, and international levels. Learn more at commonsense.org.

JOB OVERVIEW:

The Senior Director of Data & Technology will shape and lead the enterprise technology strategy, providing vision and leadership in designing and architecting scalable systems and data solutions. This role oversees a team responsible for IT, data analytics, and CRM, ensuring that technology initiatives are aligned with business objectives to support organizational growth and strategic goals.

LOCATION: San Francisco, California (Hybrid)

REPORTS TO: Chief Product & Technology Officer

SALARY: $140,000 - $166,250

TYPE: Full-time, exempt

RESPONSIBILITIES:

• Technology Strategy: Develop and execute an enterprise technology strategy that supports the organization's strategic objectives and growth.
• Enterprise Architecture: Provide leadership and direction in architecting, designing, and implementing scalable and robust enterprise systems and data solutions.
• Infrastructure & IT Operations: Lead IT operations and cloud infrastructure management to ensure that all technology systems are available, scalable, secure, and aligned with evolving organizational needs.
• Data Analytics Oversight: Develop and implement data strategy to deliver high-quality insights and analytics capabilities that support strategic data-driven decision-making across the organization.
• CRM & Analytics Platforms: Oversee the evolution of the CRM (Salesforce) and analytics platforms (Google Analytics & Amplitude) to support complex business needs, ensuring seamless integration with other enterprise systems and delivering actionable insights that inform strategic decisions and enhance organizational performance.
• Team Leadership: Manage and mentor a team, including IT, analytics, and data professionals, fostering collaboration and innovation.
• Procurement & Vendor Management: Manage relationships with technology vendors and service providers, ensuring quality, cost-effectiveness, and alignment with the organization's technology needs.
• Cross-Functional Collaboration: Work closely with cross-functional leaders to align technology initiatives with business needs and deliver measurable value across the organization.
• Data Security & Compliance: Ensure the integrity, security, and compliance of data systems, implementing best practices in data governance, IT management, and regulatory requirements.
• End-User Support: Oversee end-user support, ensuring effective deployment, monitoring, and maintenance of devices, software applications, and communication systems for optimal performance and user satisfaction.

QUALIFICATIONS:

• Bachelor's degree in computer science, information technology, or a related field; master's degree preferred.
• 10+ years of experience in technology leadership roles, with a focus on enterprise architecture, systems design, and data strategy.
• Proven experience managing IT and data teams, including analytics and CRM administration.
• Strong understanding of cloud infrastructure, data architecture, and integration technologies.
• Proven experience in both IT operations and cloud infrastructure management, with a focus on availability, scalability, and security of systems.
• Strategic thinker with a track record of developing technology strategies that align with organizational goals.
• Excellent communication and leadership skills, with the ability to collaborate effectively across departments and levels.
• Experience with data analytics platforms (e.g., Google Analytics, Amplitude) and Salesforce is preferred.
• Experience developing and implementing IT policies and governance standards, particularly in network security, compliance, and disaster recovery, is highly preferred.

OUR BENEFITS:

• The chance to work with talented, passionate professionals.
• A great health and welfare benefits package, including medical, dental, vision, and a matching 401(k).
• An organization that offers work/life balance.
• The opportunity to really make a difference in the lives of kids and families!

Common Sense provides equal employment opportunities to all qualified individuals and prohibits discrimination and harassment of any type without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, age, national origin, physical or mental disability, military or veteran status, genetic information, or any other protected classification or characteristic protected by federal, state, or local laws.

Common Sense will also consider for employment qualified applicants with arrest and conviction records. However, job offers are made on the condition that the applicant subsequently passes a criminal background check. If the background check indicates a prior criminal conviction, we will conduct an individualized assessment to determine whether the conviction should result in denial of employment. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment for qualified applicants with arrest and conviction records.

Qualifications