Ambassador Manager

Job Description School Leadership focuses on leading and managing areas of business operations within the school including: leading development and implementation of plans, policies, and strategies in support of business objectives; creating and tracking key performance metrics; collaborating with internal stakeholders to support initiatives that drive operational and financial performance and growth. Bachelor’s degree, 3+ years related professional experience. Residency Requirements: Virtual, Missouri Residency Preferred but open to surrounding states This remote Engagement Ambassador position is responsible for supporting student engagement through regular student conferences/meetings, parent contact, and coaching to address both academic and social-emotional needs. The position will have an assigned caseload of students with the purpose of removing barriers to academic success. K12, a Stride Company, believes in Education for ANY ONE. We provide families an online option for a high-quality, personalized education experience. Students can thrive, find their passion, and learn in an environment that encourages discovery at their own pace. Passionate Educators are needed at the Stride K12 partner school. We want you to be a part of our talented team! The mission of Stride schools is to provide an exemplary individualized and engaging educational experience for students by incorporating school and community/family partnerships coupled with a rigorous curriculum along with a data-driven and student-centered instructional model. Student success will be measured by valid and reliable assessment data, parent and student satisfaction, and continued institutional growth within the academic community. Join us! This is a full-time REMOTE position. Ability to work independently, typically 40+ hours per week is required. Ability to maintain a professional home office without distraction during workday, typically 8-5 or as defined by the school. ESSENTIAL FUNCTIONS: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. Oversee ambassador team Oversee and ensures optimal efficiency Oversee and ensures optimal efficiency of all logistics Responsible for developing and implementing various trainings that improve employee knowledge and skill, including cross-training on all duties needed to ensure efficient operations; Serve as a liaison between students, Learning Coaches and teachers and/or administration; Monitor progress teams caseload; Arrange support conferences as needed to address performance concerns; Provide outreach, training, and support to families who respond to Students First Check In surveys; Increase professional knowledge and skills by attending required staff meetings; participating in school and K12 sponsored Professional Development, and seeking other professional learning opportunities. Participate in State testing as required Supervisory Responsibilities: Directly supervises 5-10 Full-time Equivalent (FTE) regular employees and/or contractors. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems MINIMUM REQUIRED QUALIFICATIONS: Some college and or 5 years leadership experience Strong written and verbal communication skills Excellent problem-solving skills Organizations skills, multi-tasking abilities Customer service focus Adaptable and comfortable in a fast-paced work environment Experience coordinating academically oriented clubs and extra-curricular activities Familiarity with the online learning experience Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint); Web proficiency Ability to travel 20% of the time Ability to clear required background check Equivalent combination of education and experience DESIRED QUALIFICATIONS: Bachelor’s degree in relevant field Experience supporting adults and children in learning and the use of technology An ability to learn new technology tools quickly (e.g. database and web-based tools) WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position is virtual. Job Type Regular The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is “at-will” as governed by the law of the state where the employee works. It is further understood that the “at-will” nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer. If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you can request the appropriate accommodation by contacting stridecareers@k12.com. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities Stride, Inc. is an equal opportunity employer. Applicants receive consideration for employment based on merit without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or any other basis prohibited by federal, state, or local law. Stride, Inc. complies with all legally required affirmative action obligations. Applicants will not be discriminated against because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more than 20 years, Stride, Inc. has transformed the teaching and learning experience for millions of people by providing innovative, high-quality, tech-enabled education solutions, curriculum, and programs. Stride serves learners of all ages in all 50 states and more than 100 countries. At Stride, learning is essential. It is the foundation of the human experience and we are proud of our commitment to powering learning, no matter what stage of life you are in. For more than 20 years, we’ve worked to challenge the idea of one-size-fits-all education and provide personalized, online, lifelong learning at every step of the journey. Above all else, we believe in serving the communities we live in and creating space for all voices therein.