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Blackbaud

Workday Financials Analyst

Blackbaud
🇨🇷Remote - Costa Rica, Costa Rica$55K–$75K/yri3h ago
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Role Snapshot

The Workday Financials Systems Analyst owns the configuration and continuous improvement of Blackbaud's financial and procurement systems, primarily Workday, partnering with Procurement, Accounting, Tax, and Treasury teams to enable efficient P2P processes and drive automation across the procurement lifecycle.

Key Responsibilities: Configure Workday functionality for Procure-to-Pay, Strategic Sourcing, Supplier Governance, and Expense workflows; lead system design and release management; provide operational support via ServiceNow; and drive continuous improvement through process optimization and documentation.
Skills & Tools: Strong knowledge of Procure-to-Pay and Workday Financial systems; advanced analytical and problem-solving abilities; excellent communication and collaboration skills; proficiency in translating business needs into technical solutions; and ability to perform root cause analysis and manage complex issues.
Qualifications: Proven experience in Workday Financial systems technical support roles and familiarity with Procure-to-Pay, Strategic Sourcing, and Supplier Governance processes. Demonstrated ability to learn additional financial systems and maintain continuous professional development in emerging technologies.
Location: Remote - Costa Rica
Compensation: $55K–$75K/yr (estimated)

Job Description

About the role: The Workday Financials Systems Analyst is responsible for the ownership, configuration, and continuous improvement of Blackbaud’s financial and procurement systems, primarily Workday. This role partners closely with Procurement, Accounting, Tax, and Treasury teams to enable efficient, compliant, and scalable Procure‑to‑Pay (P2P) processes through strong system design, disciplined delivery, and effective operational support. Through strong partnerships and collaboration, you will help uncover what’s possible in the system and driving automation across the procurement lifecycle, while ensuring alignment with the organization’s compliance, audit and operational standards. What you'll do: System Configuration and Delivery Responsible for configuring Workday functionality supporting Procure to Pay, Strategic Sourcing, Supplier Governance, Expense, AP, and related financial integrations Lead system design for purchasing, supplier lifecycle, expense and payment workflows Partner with Accounting and Tax to ensure appropriate sales and use tax configuration and compliance within procurement and AP processes Collaborating with internal customers to define deployment expectations and ensure consistency with strategic direction and map opportunities to improve workflows Translate business needs into epics, features, and user stories through backlog refinement and prioritization Plan and execute Workday release management, including testing strategies and deployment coordination Drive continuous improvement by leveraging new Workday capabilities and emerging technologies to enhance efficiency and user experience Operational Support & Process Improvements Provide support via ServiceNow, including troubleshooting and resolution of complex issues Define deployment expectations and support consistent adoption of system changes Ensure minimal business disruption through timely issue resolution and clear communication Maintain data accuracy and integrity through defined data maintenance processes and audits Develop and maintain process documentation, job aids and work instructions Support audit and compliance requirements through well documented, repeatable processes What you'll bring: Knowledge of Procure to Pay, Strategic Sourcing, and Supplier Governance Experience in Workday Financial systems technical support role Strong analytical and critical thinking skills with high attention to detail Ability to translate complex concepts into clear, actionable plans Proven collaboration skills and ability to handle sensitive information with discretion Continual learner who stays abreast of current trends and practices Ability to learn and support additional Financial systems and workflows as needed Strong interpersonal skills and ability to effectively organize and communicate Root cause analysis and complex problem-solving skills Self-starter mindset with a desire to identify optimal solutions and share learnings Stay up to date on everything Blackbaud, follow us on Linkedin, X, Instagram, Facebook and YouTube Blackbaud powers social impact through purpose‑driven technology and responsible AI. Guided by our Intelligence for Good® vision, we’re building a culture where innovation, trust, and human expertise come together to help organizations make a greater difference in the world. Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law. Blackbaud (NASDAQ: BLKB) is the world’s leading cloud software company powering social good. Serving the entire social good community—nonprofits, foundations, corporations, education institutions, healthcare institutions and individual change agents—Blackbaud connects and empowers organizations to increase their impact through software, services, expertise, and data intelligence. The Blackbaud portfolio is tailored to the unique needs of vertical markets, with solutions for fundraising and CRM, marketing, advocacy, peer-to-peer fundraising, corporate social responsibility, school management, ticketing, grantmaking, financial management, payment processing, and analytics. Serving the industry for more than three decades, Blackbaud is headquartered in Charleston, South Carolina and has operations in the United States, Australia, Canada, and the United Kingdom.

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