Customer Support EdTech Jobs

40 jobs available

Content Management Coordinator

Scholastic·Full-time·In-Person - CT

From $55K/yr

K-12 Operations Content Management Operations Management Customer Support Database Administration Project Coordination

In-Person - CTK-12 Operations Content Management Operations Management Customer Support Database Administration Project Coordination

7h ago

VP of Customer Support

SimplePractice·Full-time·United States

$228K–$285K/yr

Corporate Support Customer Support Support Operations Team Leadership AI Strategy Customer Experience

United StatesCorporate Support Customer Support Support Operations Team Leadership AI Strategy Customer Experience

22h ago

Customer Support Associate

Padlet·Full-time·In-Person - San Francisco

K-12 Support Customer Support Customer Success Technical Support Community Support Edtech Support

In-Person - San FranciscoK-12 Support Customer Support Customer Success Technical Support Community Support Edtech Support

1d ago

Cloud Support Analyst

Hyland

$55K–$62K/yr

Corporate Support Technical Support Enterprise Applications Healthcare Imaging Cloud Infrastructure Customer Support

1d ago

Technical Support Specialist

Notability·Full-time·Hybrid - San Francisco

$55K–$75K/yr

Corporate Support Customer Support Technical Support Zendesk Troubleshooting Mobile Support

Hybrid - San FranciscoCorporate Support Customer Support Technical Support Zendesk Troubleshooting Mobile Support

3d ago

Technical Support Representative Tier 1

Savvas Learning Company·United States

$28K–$38K/yr

K-12 Support Customer Support Technical Support Customer Success Troubleshooting CRM Management

United StatesK-12 Support Customer Support Technical Support Customer Success Troubleshooting CRM Management

5d ago

Employee Services Coordinator, Part-Time

Bright Horizons·Part-time·United States

$20/hr

Corporate Operations Customer Support Operations Management Document Processing Compliance Auditing Employee Assistance

United StatesCorporate Operations Customer Support Operations Management Document Processing Compliance Auditing Employee Assistance

5d ago

Parent Support Supervisor

Odyssey·Remote

$45K–$65K/yr

K-12 Support Customer Support Team Leadership Operations Management Contact Center Management Customer Success

RemoteK-12 Support Customer Support Team Leadership Operations Management Contact Center Management Customer Success

1w ago

Customer Service Manager

BibliU·Part-time·In-Person - Kansas City, MO

$15–$17/hr

Higher Ed Support Customer Support Retail Operations Campus Store Customer Service Operations Management

In-Person - Kansas City, MOHigher Ed Support Customer Support Retail Operations Campus Store Customer Service Operations Management

1w ago

L1 Support Engineer - Portuguese

Instructure·Part-time·Remote - United States

$32K–$45K/yr

Higher Ed Support Technical Support Customer Support LMS Support Canvas LMS Multilingual Support

Remote - United StatesHigher Ed Support Technical Support Customer Support LMS Support Canvas LMS Multilingual Support

1w ago

Customer Support Specialist

3P Learning

$28K–$38K/yr

K-12 Support Customer Support Customer Success Helpdesk School Support Remote Support

1w ago

IT Coordinator, Service Desk Level 2

University of Maryland·Contract·In-Person - University of Maryland College Park

$57K–$68K/yr

Higher Ed Support IT Support Service Desk Helpdesk Support Customer Support Higher Education

In-Person - University of Maryland College ParkHigher Ed Support IT Support Service Desk Helpdesk Support Customer Support Higher Education

1w ago

Student Worker - Office of Information Technology Support Center

University of Nevada Reno·Part-time·In-Person - University of Nevada

$15/hr

Higher Ed Support Technical Support Help Desk Customer Support Student Services IT Support

In-Person - University of NevadaHigher Ed Support Technical Support Help Desk Customer Support Student Services IT Support

1w ago

Temporary Training Facilitator

Utah State University·temporary·In-Person

$28K–$38K/yr

Higher Ed Operations Scheduling Management Software Training Process Improvement Higher Education Customer Support

In-PersonHigher Ed Operations Scheduling Management Software Training Process Improvement Higher Education Customer Support

2w ago

Student Advisor

Cengage·Full-time·In-Person - OH

$19–$22/hr

Higher Ed Support Customer Support Student Support Customer Success Case Management Call Center

In-Person - OHHigher Ed Support Customer Support Student Support Customer Success Case Management Call Center

2w ago

IT Support Team Lead

Nelnet·Full-time·In-Person - Lincoln, NE

$70K–$90K/yr

Higher Ed Support Technical Support Team Leadership Incident Management Customer Support Operations Management

In-Person - Lincoln, NEHigher Ed Support Technical Support Team Leadership Incident Management Customer Support Operations Management

2w ago

Field Experience Counselor - Online Division

Grand Canyon Education·Full-time·In-Person - AZ Phoenix

From $38K/yr

Higher Ed Customer Success Student Success Enrollment Management Account Management Higher Education Customer Support

In-Person - AZ PhoenixHigher Ed Customer Success Student Success Enrollment Management Account Management Higher Education Customer Support

2w ago

AI Product Support Lead

Wonderschool·Full-time·In-Person - San Francisco

K-12 Support Customer Support AI Automation Support Operations Team Leadership Customer Success

In-Person - San FranciscoK-12 Support Customer Support AI Automation Support Operations Team Leadership Customer Success

3w ago

Customer Success Manager

Education Walkthrough·Hybrid - Chicago, IL

K-12 Customer Success Account Management Onboarding Customer Support School Partnerships

Hybrid - Chicago, ILK-12 Customer Success Account Management Onboarding Customer Support School Partnerships

3w ago

Community Moderator (External Contractor)

Udacity·Contract·Remote

$18–$28/hr

Corporate Support Community Management Online Communities Customer Support Content Moderation Student Engagement

RemoteCorporate Support Community Management Online Communities Customer Support Content Moderation Student Engagement

3w ago

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Customer Support jobs at a glance

From live US listings on EdTechJobs.io. Updated November 11, 2026.

Open roles: 40; at 26 companies
Fully remote: 28%; 11 of 40 roles
Hiring the most: Hyland (4), Savvas Learning Company (3), BibliU (3), Instructure (3), Udacity (3)
Most common levels: Entry Level 75%, Mid Level 10%, Lead 8%
Who the learners are: higher ed 45%, K-12 30%, corporate learning 25%

Common questions about customer support jobs

How many customer support jobs are open in EdTech right now?

EdTechJobs.io lists 40 open customer support jobs in the US as of November 11, 2026, from 26 companies.

How many customer support jobs are remote?

11 of the 40 are fully remote, about 28%. The rest are hybrid or on-site.

Which companies are hiring for customer support roles?

The most openings right now are at Hyland, Savvas Learning Company and BibliU.