Customer Support EdTech Jobs

36 jobs available

Data Analyst I

Renaissance Learning·Full-time·Remote - United States

$51K–$70K/yr

K-12 Data & Analytics Data Analysis SIS Integration Data Quality Etl Processes Customer Support

Remote - United StatesK-12 Data & Analytics Data Analysis SIS Integration Data Quality Etl Processes Customer Support

27min ago

Customer Service Manager

BibliU·Full-time·In-Person - Henderson, NV

$14/hr

Higher Ed Support Customer Support Retail Operations Campus Store Management Customer Service Operations Management

In-Person - Henderson, NVHigher Ed Support Customer Support Retail Operations Campus Store Management Customer Service Operations Management

11h ago

Product Support Specialist

Mindex·Full-time·Remote - Rochester, NY

$52K–$72K/yr

K-12 Support Customer Support Special Education Medicaid Compliance Product Support School Software

Remote - Rochester, NYK-12 Support Customer Support Special Education Medicaid Compliance Product Support School Software

1d ago

MIP Associate Support Analyst

Momentive Software·Full-time·Remote - United States

K-12 Support Customer Support Accounting Software Technical Support Customer Success Software Support

Remote - United StatesK-12 Support Customer Support Accounting Software Technical Support Customer Success Software Support

1d ago

Service Desk Technician I

Western Governors University·Full-time·Hybrid - Salt Lake City, UT

$20.96–$30.43/hr

Higher Ed Support IT Support Service Desk Help Desk Technical Support Customer Support

Hybrid - Salt Lake City, UTHigher Ed Support IT Support Service Desk Help Desk Technical Support Customer Support

3d ago

Front Desk Associate

Art of Problem Solving·Part-time·In-Person - Fremont, CA

$24.29–$24.86/hr

K-12 Operations Front Desk Operations Customer Support Administrative Support Campus Operations Student Services

In-Person - Fremont, CAK-12 Operations Front Desk Operations Customer Support Administrative Support Campus Operations Student Services

4d ago

Manager of Support

Jenzabar·Remote - United States

$85K–$100K/yr

Higher Ed Support Customer Support Team Leadership Technical Support Higher Education Incident Management

Remote - United StatesHigher Ed Support Customer Support Team Leadership Technical Support Higher Education Incident Management

4d ago

Customer Success Associate

Clasp·Full-time·Remote

$65K–$80K/yr

Corporate Customer Success Account Management Financial Services Education Financing Customer Support

RemoteCorporate Customer Success Account Management Financial Services Education Financing Customer Support

5d ago

Support and Solutions Representative

Kaplan·Full-time·Remote - United States

$31K–$79K/yr

Higher Ed Support Customer Support Technical Support Student Success Higher Education Call Center Support

Remote - United StatesHigher Ed Support Customer Support Technical Support Student Success Higher Education Call Center Support

5d ago

Customer Support Engineer

Coursedog·Full-time·Remote - United States

$75K–$88K/yr

Higher Ed Support Customer Support Technical Support SaaS Support Troubleshooting Higher Education

Remote - United StatesHigher Ed Support Customer Support Technical Support SaaS Support Troubleshooting Higher Education

1w ago

Associate Cloud Specialist

Hyland·Hybrid

Corporate Support Cloud Support Customer Support Cloud Infrastructure Technical Support Systems Administration

HybridCorporate Support Cloud Support Customer Support Cloud Infrastructure Technical Support Systems Administration

1w ago

Customer Support Associate

Padlet·Full-time·In-Person - San Francisco

$38K–$52K/yr

K-12 Support Customer Support Customer Success Support Operations Community Engagement Bug Documentation

In-Person - San FranciscoK-12 Support Customer Support Customer Success Support Operations Community Engagement Bug Documentation

3w ago

Technical Support Specialist, AP Classroom User Support

The College Board·Full-time·Remote - United States

$32K–$48K/yr

K-12 Support Customer Support Technical Support LMS Administration Case Management User Support

Remote - United StatesK-12 Support Customer Support Technical Support LMS Administration Case Management User Support

2w ago

Support Specialist

StraighterLine·Full-time·Remote

$32K–$42K/yr

Higher Ed Support Customer Support Student Success Customer Service Contact Center Higher Education

RemoteHigher Ed Support Customer Support Student Success Customer Service Contact Center Higher Education

2w ago

Customer Support Associate

Cengage·Full-time·United States

$15–$20/hr

Higher Ed Support Customer Support Customer Service Support Operations Higher Education Remote Support

United StatesHigher Ed Support Customer Support Customer Service Support Operations Higher Education Remote Support

2w ago

Student Support Associate

ACI Learning·Part-time·In-Person - San Antonio, TX

$17–$19/hr

Corporate Support Student Support Customer Support Administrative Support Campus Operations Helpdesk Support

In-Person - San Antonio, TXCorporate Support Student Support Customer Support Administrative Support Campus Operations Helpdesk Support

3w ago

Customer Support Specialist

Swank K-12·Hybrid - St. Louis, MO

K-12 Support Customer Support Account Management Customer Success Technical Support Onboarding

Hybrid - St. Louis, MOK-12 Support Customer Support Account Management Customer Success Technical Support Onboarding

3w ago

Associate Student Services Counselor - Online Division

Grand Canyon Education·In-Person - AZ Phoenix

$32K–$42K/yr

Higher Ed Customer Success Student Success Academic Advising Enrollment Management Financial Aid Customer Support

In-Person - AZ PhoenixHigher Ed Customer Success Student Success Academic Advising Enrollment Management Financial Aid Customer Support

4w ago

Program Support Manager

Odyssey·Full-time·Remote

$60K–$80K/yr

K-12 Operations Customer Support Operations Management Team Leadership Process Improvement Program Management

RemoteK-12 Operations Customer Support Operations Management Team Leadership Process Improvement Program Management

4w ago

Customer Onboarding Specialist

SimplePractice·Full-time·United States

$58K–$65K/yr

Corporate Customer Success Customer Onboarding Training Delivery Customer Support Retention Management

United StatesCorporate Customer Success Customer Onboarding Training Delivery Customer Support Retention Management

4w ago

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Customer Support jobs at a glance

From live US listings on EdTechJobs.io. Updated September 30, 2026.

Open roles: 36; at 30 companies
Fully remote: 39%; 14 of 36 roles
Hiring the most: Cengage (4), BibliU (2), Momentive Software (2), Art of Problem Solving (2), Renaissance Learning (1)
Most common levels: Entry Level 78%, Mid Level 17%, Lead 6%
Who the learners are: higher ed 42%, K-12 39%, corporate learning 19%

Common questions about customer support jobs

How many customer support jobs are open in EdTech right now?

EdTechJobs.io lists 36 open customer support jobs in the US as of September 30, 2026, from 30 companies.

How many customer support jobs are remote?

14 of the 36 are fully remote, about 39%. The rest are hybrid or on-site.

Which companies are hiring for customer support roles?

The most openings right now are at Cengage, BibliU and Momentive Software.