Customer Support EdTech Jobs

36 jobs available

Partner Support Associate

Hyland·Remote

€25K–€35K/yr

Corporate Support Customer Support Partner Management Knowledge Management AI Agents Sales Enablement

RemoteCorporate Support Customer Support Partner Management Knowledge Management AI Agents Sales Enablement

1d ago

Technical Writer

OCLC·Hybrid - Dublin

$50K–$70K/yr

Higher Ed Operations Technical Writing Content Development Documentation Customer Support Library Technology

Hybrid - DublinHigher Ed Operations Technical Writing Content Development Documentation Customer Support Library Technology

2d ago

AI Product Support Lead

Wonderschool·Full-time·In-Person - San Francisco

K-12 Support Customer Support AI Automation Support Operations Team Leadership Customer Success

In-Person - San FranciscoK-12 Support Customer Support AI Automation Support Operations Team Leadership Customer Success

3d ago

Senior Support Representative, Florida Scholarship Programs

FLVS CTE·Full-time·In-Person - FL - Home Office

$41K–$77K/yr

K-12 Support Customer Support Program Operations Scholarship Administration Revenue Operations Student Support

In-Person - FL - Home OfficeK-12 Support Customer Support Program Operations Scholarship Administration Revenue Operations Student Support

5d ago

Customer Service Manager

BibliU·Full-time·In-Person - Cisco, TX

$12/hr

Higher Ed Support Customer Support Retail Operations Store Management Campus Services Customer Service

In-Person - Cisco, TXHigher Ed Support Customer Support Retail Operations Store Management Campus Services Customer Service

5d ago

Customer Success Manager

Education Walkthrough·Hybrid - Chicago, IL

K-12 Customer Success Account Management Onboarding Customer Support School Partnerships

Hybrid - Chicago, ILK-12 Customer Success Account Management Onboarding Customer Support School Partnerships

5d ago

Community Moderator (External Contractor)

Udacity·Contract·Remote

$18–$28/hr

Corporate Support Community Management Online Communities Customer Support Content Moderation Student Engagement

RemoteCorporate Support Community Management Online Communities Customer Support Content Moderation Student Engagement

6d ago

Support Specialist

SimplePractice·Full-time·United States

$46K–$48K/yr

Corporate Support Customer Support Customer Success Support Operations Patient Support Healthcare Tech

United StatesCorporate Support Customer Support Customer Success Support Operations Patient Support Healthcare Tech

6d ago

Client Support Analyst

Nelnet·Full-time·In-Person - Lincoln, NE

$21.64–$24.00/hr

Higher Ed Support Customer Support Technical Support Helpdesk Ticketing Systems Client Services

In-Person - Lincoln, NEHigher Ed Support Customer Support Technical Support Helpdesk Ticketing Systems Client Services

6d ago

Front Desk Associate

Art of Problem Solving·Part-time·In-Person - Mountain View, CA

$24.29–$24.86/hr

K-12 Operations Campus Operations Customer Support Administrative Support Student Services Facility Management

In-Person - Mountain View, CAK-12 Operations Campus Operations Customer Support Administrative Support Student Services Facility Management

1w ago

Technical Support Specialist - Online Division

Grand Canyon Education·Full-time·In-Person - AZ Phoenix

$16.34/hr

Higher Ed Support Customer Support Technical Support Call Center Online Learning Student Support

In-Person - AZ PhoenixHigher Ed Support Customer Support Technical Support Call Center Online Learning Student Support

1w ago

Graduate Information Technology Technician

Villanova University

$15/hr

Higher Ed Support IT Support Technical Support Help Desk Customer Support Student Employee

2w ago

Training & Quality Assurance Manager

Odyssey·Hybrid - New York, NY

$65K–$95K/yr

K-12 Operations Quality Assurance Training Development Knowledge Management Customer Support Team Leadership

Hybrid - New York, NYK-12 Operations Quality Assurance Training Development Knowledge Management Customer Support Team Leadership

2w ago

Customer Service Representative

Follett Software·Full-time·Remote - United States

$28K–$38K/yr

K-12 Customer Success Account Management Order Processing Customer Support Sales Enablement

Remote - United StatesK-12 Customer Success Account Management Order Processing Customer Support Sales Enablement

2w ago

Support Specialist, Contract

Handshake·Contract·Remote - United States

$28K–$38K/yr

Higher Ed Support Customer Support Technical Support Enterprise Support Student Success Higher Education

Remote - United StatesHigher Ed Support Customer Support Technical Support Enterprise Support Student Success Higher Education

2w ago

Senior Support Analyst, PowerFAIDS

The College Board·Full-time·Remote - United States

$55K–$75K/yr

Higher Ed Support Customer Support Financial Aid Higher Education Software Support Troubleshooting

Remote - United StatesHigher Ed Support Customer Support Financial Aid Higher Education Software Support Troubleshooting

2w ago

IT Support Associate

Carnegie Mellon University·Full-time·In-Person - Pittsburgh, PA

$32K–$42K/yr

Higher Ed Support Technical Support Help Desk IT Operations Systems Administration Customer Support

In-Person - Pittsburgh, PAHigher Ed Support Technical Support Help Desk IT Operations Systems Administration Customer Support

2w ago

Remote Customer Service Associate, Temporary

Encoura·temporary·Remote - Alabama, WI

$12.50/hr

Higher Ed Support Customer Support Call Center Student Support Customer Service Higher Education

Remote - Alabama, WIHigher Ed Support Customer Support Call Center Student Support Customer Service Higher Education

2w ago

Customer Service Associate

Collegis Education·Full-time·Remote - United States

$30K–$37K/yr

Higher Ed Support Customer Support Technical Support Higher Education Helpdesk Student Support

Remote - United StatesHigher Ed Support Customer Support Technical Support Higher Education Helpdesk Student Support

2w ago

School Membership Specialist

IXL Learning·In-Person - Raleigh, NC

$32K–$42K/yr

K-12 Customer Success Account Management Inside Sales Customer Support Sales Enablement

In-Person - Raleigh, NCK-12 Customer Success Account Management Inside Sales Customer Support Sales Enablement

2w ago

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Customer Support jobs at a glance

From live US listings on EdTechJobs.io. Updated October 21, 2026.

Open roles: 36; at 26 companies
Fully remote: 31%; 11 of 36 roles
Hiring the most: Hyland (4), Grand Canyon Education (4), Udacity (3), BibliU (2), Art of Problem Solving (2)
Most common levels: Entry Level 75%, Mid Level 11%, Senior 8%
Who the learners are: higher ed 44%, K-12 31%, corporate learning 25%

Common questions about customer support jobs

How many customer support jobs are open in EdTech right now?

EdTechJobs.io lists 36 open customer support jobs in the US as of October 21, 2026, from 26 companies.

How many customer support jobs are remote?

11 of the 36 are fully remote, about 31%. The rest are hybrid or on-site.

Which companies are hiring for customer support roles?

The most openings right now are at Hyland, Grand Canyon Education and Udacity.