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At OCLC, we believe you'll do the best work of your life when you're living the best life possible.

We work hard to build the technology that connects thousands of today's libraries. But we also work hard to make a job at OCLC a meaningful part of a balanced life- not a substitute for one.

Technology with a Purpose. OCLC supports thousands of libraries in making information more accessible and more useful to people around the world. OCLC provides shared technology services, original research and community programs that help libraries meet the ever-evolving needs of their users, institutions, and communities. With office locations around the globe, OCLC employees are dedicated to offering premier services and software to help libraries.

The Job Details are as follows:

The Business Systems Analyst is responsible for the elicitation, analysis, documentation, and validation of system behavior. They should understand basic principles of project management and business engagement. They should emphasize business focus on prioritized value, attention to detail, quality, and efficient delivery.

Responsibilities:

• Elicit and document detailed technical requirements from Product high level requirements and use cases.
• Engages with XD team to incorporate usability and user interface needs when designing applications and feature enhancements.
• Facilitate story card refinement with development teams, QA and Product.
• Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into detailed data, abstract-up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.
• Perform current state analysis of existing business systems, applications, data and functions.
• Answer questions and clarify requirements for projects and enhancements during the software delivery process.
• Works independently and proactively to meet Refinement deadlines, i.e., ensuring the backlog is always adequately filled with fully refined stories.
• Be a positive role model for the function, be an advocator for company policy, be enthusiastic about proving the value of the BSA role at OCLC.
• Demonstrate an Agile BSA mindset to streamline process and produce fit for purpose documentation.

Skills & Experience:

• Ability to manage multiple, concurrent projects, activities and tasks under time constraints.
• Be an independent problem solver with the ability to creatively translate business data/requirements into technical solutions.
• Have outstanding written and verbal communication skills. Have strong interpersonal skills and the ability to work effectively with a wide variety of technical and non-technical stakeholders.
• Anticipate change and quickly prioritize accordingly.
• Be passionate about software and technology. Stay current on industry trends, technologies, and best practices.
• Strong analytical and problem-solving skills.
• Excellent facilitation and organizational skills.

Qualifications:

• Bachelor's degree in computer science or related technical discipline.
• 4+ years’ experience as a Business Analyst or other related field.
• 4+ years of overall IT experience with significant experience in software development.
• Experience planning, facilitating, eliciting, documenting and managing business, functional and technical requirements.
• Experience with both traditional Waterfall SDLC and Agile / Lean methodologies.
• Experience with Microsoft Products; Excel, Word and Visio.
• Experience with project tools such as JIRA and Confluence (or other Agile tools).

Working Conditions: Normal office environment.

ADA/EAA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.