Assistant Director, Data Management & Strategy

🇺🇸Hybrid - US-NY-New York$100K–$120K/yr8h ago

Higher Ed Data & Analytics Data Management Database Administration CRM Systems Data Quality Higher Education

Role Snapshot

The Assistant Director, Data Management & Strategy supports University Development and Alumni Relations (UDAR) by ensuring the accuracy, timeliness, and usability of fundraising data that drives gifts for student aid, faculty support, research, and the endowment at New York University.

Key Responsibilities: Performs data validation, cleansing, and import activities; maintains routine data integrity checks; resolves data issues; develops process documentation; and trains staff on data workflows within the CRM environment.

Skills & Tools: Requires hands-on experience building and troubleshooting ETL and data load processes in a CRM such as Blackbaud CRM/Velocity, strong Excel and data reconciliation skills, attention to detail, and the ability to explain technical concepts to non-technical audiences. SQL, C#, and API experience are preferred.

Qualifications: Requires a Bachelor's degree (Master's preferred) and 5+ years of database and significant applications programming experience or equivalent; 5+ years in an academic or non-profit setting is preferred.

Location: Hybrid - US-NY-New York

Compensation: $100K–$120K/yr

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Job Description

University Development and Alumni Relations (UDAR) is dedicated to soliciting the private funding necessary to support the strategic goals of the University in teaching, learning, and research. The personnel of UDAR work university-wide as well as within individual schools and colleges of the University to discover, motivate, cultivate, solicit, and steward alumni, parents, faculty, and friends for immediate, long-range, and future financial support, through gifts and pledges to the University, for critical operations such as student aid, faculty support, academic and research program development, and facilities and infrastructure. UDAR's endeavors raise funds for immediate University use and also for the University's endowment.

The Assistant Director, Data Management & Strategy will provide analytical, operational, and technical support on data points for University Development and Alumni Relations (UDAR). Ensure data integrity and provide related quality assurance to facilitate the production and review of accounts feeding into UDAR’s fundraising database and related systems. Ensure that all data is accurate, timely, and actionable for UDAR’s fundraising and engagement initiatives. Perform data validation, cleansing, and import activities. Maintain schedules for routine data integrity checks. Resolve operational data issues and ensure compliance with established protocols. Partner with the Data Management Team in the creation and maintenance of documentation for data processes and workflow improvements. Provide technical training, guidance, and support to staff, ensuring smooth execution of data workflows.

UDAR encourages work-life integration for our employees, therefore this position is eligible for a hybrid work arrangement.

Qualifications

Required Education: Bachelor's Degree

Preferred Education: Master's Degree

Required Experience: 5+ years of database and significant applications programming experience or equivalent combination of education and experience

Preferred Experience: 5+ years experience in an academic or non-profit setting

Required Skills, Knowledge and Abilities: Familiarity with CRM systems (e.g., Blackbaud CRM)

Ability to build, run, and troubleshoot data load and ETL processes within a CRM environment (e.g., Blackbaud CRM/Velocity)

Ability to adapt to and quickly learn new data tools as systems and integrations evolve

Proficiency in Microsoft Office tools and Google Workspace equivalents, including Excel, and technical troubleshooting skills

Strong attention to detail and organizational skills

Strong data analysis skills with the ability to reconcile multiple data points

Ability to effectively prioritize competing responsibilities and consistently meet deadlines

Ability to clearly communicate technical information to non-technical audiences

Ability to work independently and in a team or project-oriented environment

Preferred Skills, Knowledge and Abilities: Experience with SQL query writing, C# and API platforms

Knowledge of project management principles

Familiarity with relational databases and data reporting tools

Experience analyzing, gathering, and defining requirements and designing, developing, and delivering complete lifecycle solutions

Additional Information

In compliance with NYC's Pay Transparency Act, the annual base salary range for this position is USD $100,000.00 to USD $120,000.00. New York University considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. This pay range represents base pay only and excludes any additional items such as incentives, bonuses, clinical compensation, or other items.

NYU aims to be among the greenest urban campuses in the country and carbon neutral by 2040. Learn more at nyu.edu/nyugreen.

NYU is an Equal Opportunity Employer and is committed to a policy of equal treatment and opportunity in every aspect of its recruitment and hiring process without regard to age, alienage, caregiver status, childbirth, citizenship status, color, creed, disability, domestic violence victim status, ethnicity, familial status, gender and/or gender identity or expression, marital status, military status, national origin, parental status, partnership status, predisposing genetic characteristics, pregnancy, race, religion, reproductive health decision making, sex, sexual orientation, unemployment status, veteran status, or any other legally protected basis. All interested persons are encouraged to apply at all levels.

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