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Quality Assurance Specialist
ClassWallet🇺🇸In-Person - Hollywood, FL$55K–$75K/yr4w ago
Summary
Quality Assurance Specialist at ClassWallet, a fintech company, ensures excellence in customer interactions and maintains high service standards across the rapidly growing service organization. The role is critical to measuring customer-facing interaction quality and supporting continuous improvement.
Skills & Tools: Exceptional attention to detail, strong verbal and written communication abilities, problem-solving skills, and excellent organizational capabilities. Bilingualism in Spanish/English is a plus.
Qualifications: Associate's Degree preferred with two years of previous experience in a customer service, support, or quality assurance role.
Location: Hybrid in Hollywood, Florida, United States (no travel required)
Job Description
The full job description is available on ClassWallet's website.
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