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Role Snapshot
The IT Operations Administrator II manages and optimizes Docebo's corporate technology environment with a focus on security, automation, and user experience. This role serves as a core IT team member responsible for maintaining IT systems, implementing automation workflows, and supporting organizational infrastructure.
Key Responsibilities: Oversee daily IT operations including IAM, MDM, and Google Workspace administration; implement and manage automation workflows using Okta; monitor system health and performance; manage IT asset inventory; provide technical support and escalation for the Service Desk team; and coordinate incident response.
Skills & Tools: 5+ years IT administration experience with expertise in cloud services, IAM, MDM, automation workflows, O365/Google Workspace, ticketing systems, and scripting languages (Bash or Python). Strong technical support capabilities and familiarity with monitoring tools and security initiatives.
Qualifications: 5+ years in IT administration with preferred experience as an IAM Administrator and MDM/UEM Administrator. Significant technical support experience in a corporate environment required.
Location: Toronto, Ontario
Compensation: CA$75K–CA$90K/yr