Technical Onboarding Associate

Amplify Education

🇺🇸In-Person - United States$25–$28/hr3mo ago

K-12 Customer Success Onboarding Account Management Digital Product Implementation Technical Support

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Role Snapshot

Technical Onboarding Associate role supporting K-12 schools with digital product setup and implementation. This seasonal contractor position directly enables educators and students to access educational technology platforms.

Key Responsibilities: Audit customer data, create licenses, manage permissions, and coordinate digital product setup while monitoring timelines and data accuracy. Facilitate communication between customers and internal teams to ensure smooth onboarding and troubleshoot implementation issues.

Skills & Tools: Strong technical skills with proficiency in Google Suite, Zoom, and CRM tools like Salesforce; ability to quickly master new platforms and provide excellent customer support.

Qualifications: Associate's degree or two years of relevant experience required; familiarity with K-12 technology applications preferred.

Location: United States

Compensation: $25–$28/hr

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