Retail Territory Manager

🇺🇸In-Person - Dallas, TX$55K–$85K/yri2h ago

K-12 Operations Operations Management Multi Unit Management Retail Operations Team Development Store Management

Role Snapshot

The Retail Territory Manager leads a group of Lakeshore Learning Materials stores, building Store Manager teams and enforcing brand and operating standards. Success is measured by the leaders they develop and the sales and guest-experience results their stores deliver.

Key Responsibilities: Recruit, develop, and retain Store Managers through regular store visits, performance feedback, and corrective action, while holding stores to standards for visual merchandising, inventory, shrink, safety, and compliance. Also launch and sustain company sales programs, manage labor and expenses around seasonal peaks, and own guest experience across the territory.

Skills & Tools: Strong coaching and people-development skills, along with the ability to solve problems on the spot and manage performance. Requires operational discipline in inventory, labor, and payroll management, plus strong organization for planned visits with documented follow-up.

Qualifications: Experience leading multiple retail locations or managing store leaders is implied, though specific education and years of experience are not stated. Background in retail operations or store management, ideally with a track record of developing managers, is expected.

Location: In-Person - Dallas, TX

Compensation: $55K–$85K/yr (estimated)

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Job Description

We are seeking a Retail Territory Manager to lead a group of Lakeshore stores. In this role, you’ll build and grow strong Store Manager teams, hold every location to our brand and operating standards, and deliver your territory’s sales goals through the quality of that work.

You’ll spend much of your time in our stores, coaching leaders, solving problems on the spot and making sure every teacher, parent and child who walks in has a great experience. This role is for a hands-on multi-unit leader who measures success by the leaders they develop and the results their stores deliver.

A day on the job looks like this:

Recruiting, developing and retaining Store Managers, building a bench of future leaders and coaching your managers to do the same on their own teams
Setting clear expectations for store leaders and managing performance through regular feedback, development plans, recognition and corrective action
Leading planned store visits with a clear agenda, documented follow-up and verified closure on open items
Holding every store to Lakeshore’s brand and operating standards, including visual sets, inventory accuracy, shrink, safety and compliance
Bringing company sales programs and institutional outreach to life in every store, launched on time and sustained after launch, and reporting back on what worked and what needs to change
Planning labor and managing payroll and expenses ahead of promotions, holidays and seasonal peaks without compromising the guest experience
Owning the guest experience across your territory, coaching teams to customer-first service and closing the loop on guest feedback