Unlock Learning For AllHere at Ellucian, we are motivated by a mission - power education so institutions can empower student success. We are the global market leader in EdTech for higher education, serving more than 2,900 customers and reaching over 22 million students in 50 countries. We are dedicated to helping higher education unlock learning for all by providing solutions that support the entire student lifecycle and deliver insights needed now and into the future.
We embrace the power to lead, the courage to innovate, and the determination to grow. At our core, we believe in humanizing our approach, recognizing that our people are our greatest strength. With a shared vision of transformation, we endeavor to shape a brighter future for higher education.
About the OpportunityThe Business Analyst main role is to consult with end users, understand and optimize business processes and to assist them in becoming more efficient and effective utilizing the Jenzabar ERP system driving student success, provide ERP technical support and will be responsible for all facets of data and reporting support for the institution. This position will be onsite and reports to the Director, Enterprise Applications.
*Open to any ERP experience (Higher ED preferred)
Where you will make an impact
- Work with College stakeholders to manage expectations and complete ERP projects.
- Provide leadership, direction and oversight for the analysis, configuration, implementation and maintenance of the colleges enterprise level administrative systems, including but not limited to Jenzabar as numerous 3rd-party software solutions.
- Plan and design the ERP capabilities in order to meet desired organizational objectives.
- Provide leadership and coordination of remote programming and reporting resources.
- Provide Jenzabar ERP Application Management and Support.
- The application and server support includes: the management of Jenzabar production and test environments, the accommodation of special requests by the Jenzabar functional owners to implement new functionality and to test patches, upgrades and releases in a timely manner.
- Resolve problems and to comply with continuously changing federal and state reporting or compliance requirements.
- Provide support and management for Jenzabar ICS.
- Analyzing and documenting functional and/or system requirements.
- Coordinate and manage this ERP support with appropriate depth of expertise to maintain a high level of support for Jenzabar services to the University.
- Support for a number of ancillary applications.
What You Will Bring
- Solid organizational skills, ability to work with staff, faculty, and administration at all skill and management levels.
- 5+ years related experience and/or training; or equivalent combination of education and experience.
- Experience working for higher education institutions.
- Understanding of industry trends and standards required. (Higher Education industry preferred.)
- Strong end user orientation.
- Strong work ethic.
- Must be a team player and strong on collaboration.
- Sound strategic thinking skills and ability to work with client senior management team in an effective manner.
- Solid functional knowledge of the Jenzabar EX ERP system.
- Excellent verbal and written communications skills.
- Experience with Jenzabar reporting solutions.
What makes #Ellucianlife- Comprehensive health coverage: medical, dental, and vision
- Flexible time off
- Thrive Flex Lifestyle Account (LSA) that allows you to contribute towards your health, financial or learning interests
- 401k w/ match & BrightPlan - to help you save for the future
- Parental Leave
- 5 charitable days to support the community that supports us
- Telemedicine
- Wellness
- Headspace Care (mental health)
- Wellbeats (virtual fitness classes)
- RethinkCare & Wellthy– caregiver support
- Diversity and inclusion programs which provide access to internal employee resource groups
- Employee referral bonuses to encourage the addition of great new people to the team
- We Foster a learning culture with:
- Education Assistance Program
- Professional development opportunities
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