Assistant Store Manager

🇺🇸In-Person - Friendswood, TX$42K–$58K/yriJust now

K-12 Operations Retail Management Operations Management Team Leadership Customer Service Store Operations

Role Snapshot

Lead a retail store team at Lakeshore Learning Store, driving sales, customer service excellence, and an engaging in-store experience. No education background required, but a strong desire to learn is essential.

Key Responsibilities: Recruit, onboard, coach, and support employees while supervising daily store operations, building customer relationships, managing inventory and merchandising, controlling expenses, creating schedules, and supporting promotions and outreach programs.

Skills & Tools: Strong leadership, team development, customer service, sales analysis, attention to detail, inventory and expense management, and the ability to operate effectively in a fast-paced, changing environment.

Qualifications: No formal education background required; prior retail management or supervisory experience is typically preferred, along with a willingness to learn product knowledge and store operations.

Location: In-Person - Friendswood, TX

Compensation: $42K–$58K/yr (estimated)

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Job Description

Opportunity knocks at the Lakeshore Learning Store. Are you ready?
You don’t need a background in education, but a desire to learn is essential! As one of our store managers, you get to develop a first-class team, implement plans to maximize store sales, and provide our customers with an unforgettable retail experience—all in a fast-paced, fast-changing environment that demands operational expertise. Sound challenging? It is. But with success comes reward.

Providing great customer service isn’t just a goal—it’s the essence of who we are.
Our energetic and friendly approach to exceeding each customer’s expectations is a hallmark of over 50 Lakeshore Learning Stores nationwide. Each customer knows that walking through our doors means experiencing unbeatable service with an amazing depth of product knowledge every time they visit.

Lakeshore Learning Store managers have a knack for leading by example.
In fact, this is the glue that holds our successful retail team together. No job is too small to tackle…and no team success is too small to celebrate.

Responsibilities:

Building Talent

Assist management efforts to recruit and develop an engaged, sales-driven team
Ensure team members receive consistent coaching and growth opportunities and support career pathing
Conduct new hire onboarding training and development sessions
Support/assist in performance reviews and employee feedback sessions
Help resolve staff conflicts and drive workplace engagement and motivation within the store

Building Service Standards

Supervise daily store operations to ensure service standards are met (& surpass expectations)
Seek and communication customer feedback regarding school and home use of products
Build a unique and lasting relationship with customers
Assist in developing and implementing customer service programs and recognition
Monitor staff interactions with customers and provide feedback

Building Revenue and Operational Excellence

Ability to analyze sales data, inventory levels and market trends
Attention to detail to ensure accuracy in reporting and inventory management
Assist in maximizing sales and store profitability while effectively managing controllable expenses
Maintain visual presentation of merchandise/signage and ensure store displays are aligned with sales goals
Maintain company expectations regarding retail policies and procedures, including store cleanliness and safety standards
Own development of employee schedules to ensure optimal staffing and communicate schedules effectively
Support sales initiatives, promotional activities, and the retail store’s outreach programs to raise awareness and foster relationships that support Lakeshore’s goals