Summary
Assistant Manager responsible for developing, delivering, and measuring frontline and operational training programs for Universal Kids Resort. Ensures alignment of training offerings across all departments and areas.
Key Responsibilities: Designs and develops new training programs, facilitates training delivery, and maintains ownership of on-the-job and service training initiatives. Partners with Talent Development Centers of Excellence to support frontline and leadership development across the organization.
Skills & Tools: Training design and facilitation skills with ability to develop curriculum and deliver instruction. Strong organizational and project management capabilities with cross-functional collaboration and communication skills.
Qualifications: Education and experience requirements were not fully provided in the job description excerpt.
Location: Frisco, Collin County, Texas
Job Description
JOB SUMMARY: Responsible for the development, delivery, facilitation, sustainment, and measurement of frontline/operational training for Universal Kids Resort (UKR). Provides facilitation and training support for all areas and departments. Maintains ownership of on-the-job and service training programs. Partners with Talent Development Centers of Excellence for frontline and leadership development to ensure alignment of offerings. JOB RESPONSIBILITIES: Research, designs and develops new trainin…