Assistant Manager, Talent Development

Universal Orlando

🇺🇸In-Person - Frisco, TX1mo ago

Corporate Instructional Design Talent Development Corporate Training Training Development Learning And Development

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Role Snapshot

Assistant Manager responsible for developing, delivering, and measuring frontline and operational training programs for Universal Kids Resort. Ensures alignment of training offerings across all departments and areas.

Key Responsibilities: Designs and develops new training programs, facilitates training delivery, and maintains ownership of on-the-job and service training initiatives. Partners with Talent Development Centers of Excellence to support frontline and leadership development across the organization.

Skills & Tools: Training design and facilitation skills with ability to develop curriculum and deliver instruction. Strong organizational and project management capabilities with cross-functional collaboration and communication skills.

Qualifications: Education and experience requirements were not fully provided in the job description excerpt.

Location: Frisco, Texas

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Job Description

JOB SUMMARY: Responsible for the development, delivery, facilitation, sustainment, and measurement of frontline/operational training for Universal Kids Resort (UKR). Provides facilitation and training support for all areas and departments. Maintains ownership of on-the-job and service training programs. Partners with Talent Development Centers of Excellence for frontline and leadership development to ensure alignment of offerings. JOB RESPONSIBILITIES: Research, designs and develops new trainin…