Fast Facts

Paragon Cyber Solutions is seeking a Theater Engineer responsible for providing 24/7 on-call Tier 2 system support, maintaining and installing systems for foreign partners, and ensuring the operational efficiency of various technical systems.

Responsibilities: Key responsibilities include responding to system outages, supporting system installations, conducting user training, and performing on-site sustainment tasks.

Skills: Candidates should have experience in systems administration, knowledge of Windows and Linux server systems, networking protocols, and familiarity with virtualization and database maintenance.

Qualifications: A BS degree in a related field and at least three years of systems administration experience, along with a DoD Top Secret Security Clearance, and relevant IAT Level II certification are required.

Location: The position is based in Colorado Springs, Colorado, United States, with travel required up to 50% to foreign partner locations.

Compensation: Not provided by employer. Typical compensation ranges for this position are between $85,000 - $120,000.

Paragon Cyber Solutions has an immediate opening for those ready for an exciting and dynamic career as a Theater Engineer to join other smart, talented, and dedicated engineers that pride themselves in analyzing the most difficult challenges. SEWS currently operates within three geographic CCMD's areas of responsibility (U.S. European Command (USEUCOM), U.S. Central Command (USCENTCOM), and U.S. India Pacific Command (USINDOPACOM) in support of the Department of State (DOS), U.S. Strategic Command (USSTRATCOM) and US Air Force Space Command (AFSPC) missions.

Clearance: Top Secret Security Clearance with SCI Eligibility

Travel Required: Yes (up to 50%)

 Essential Functions

• Provide rotating 24/7 on-call Tier 2 system support for remote users, to identify and resolve hardware, software, and communication issues, document solutions, and develop recommendations to reduce the frequency of repairs.
• Respond to system outages to ensure issues are resolved per contract requirements.
• Support foreign partner system and network installation, maintenance, and sustainment.
• Support Emergency On-Site Sustainment (EOSS) travel to customer locations as required.
• Respond to system component failures or change requests and plan system change or restoral implementation.
• Plan, develop and conduct user training for existing staff as well as new CCMD and FMS users.
• Travel up to 50% in a year to Foreign Partner locations.
• Perform planning and execution for a single or multi-team sustainment and training trip.
• Update Technical Data Package as required to document system.
• Perform on-site sustainment including but not limited to system operational check out, inventory, system updates, equipment firmware updates and documentation updates. 

Required Experience

• BS degree in Information Systems, Information Technology, Computer Science, Computer Engineering, Mathematics, Electrical Engineering or related field; or equivalent combination of education and experience.
• Three (3) or more years of systems administration experience supporting Windows and Linux.
• Strong knowledge of Server Operating Systems.
• Knowledge of Cisco networking, network routing protocols (i.e., Static routes, OSPF); GRE and IPSEC tunnels.
• Familiarization with Cisco Unified Communications Manager Express (VoIP); Risk Management Frame Work (RMF) standards.
• Knowledge of Network Encryption Devices (i.e., KG-250, KG-250x, IPS-250x, KG-175).
• Knowledge of virtualization concepts and products (VMware).
• Knowledge of Microsoft Active Directory (AD) for user and groups.
• Knowledge of current Microsoft Operating Systems (Server & Workstation).
• Familiarity with Oracle/Sybase/Postgress database maintenance.
• Familiarity with Java application servers (Tomcat, JBoss).
• Familiarity with Linux/UNIX applications and services (NFS, SSH, NTP, LDAP, HTTP, Ansible).

Additional Eligibility Qualifications

• Must currently have and be able to maintain a DoD Top Secret Security Clearance with SCI Eligibility
• DoD 8570 IAT Level II certification (Security+, CCNA Security, CySA+, GICSP, GSEC, CND, SSCP).
• The flexibility to work occasional non-duty hours or on weekends to support specific project or mission requirements
• Health Care Plan (Medical, Dental & Vision).
• Retirement Plan (401K w/ employer matching).
• Paid Time Off & Paid Public Holidays.
• Short and Long-Term Disability.
• Healthy Work-Life Balance.
• Training & Development.

Why Work For Paragon Cyber Solutions?

You want to make a difference. You want to be recognized by name versus being a number. You want to work with a company where you can grow and work in different areas to increase your knowledge/experience. You have an entrepreneurial spirit and need to live it.

As a small business, each team member rolls up their sleeves and helps where needed (including our CEO). Our ideal candidate will be comfortable with multi-tasking and prefers working in a fast-paced, dynamic environment. You must be adaptable to the needs of a growing business.

A Model of Excellence

That’s our motto in all we do and what we seek in our team members.

Are you a hardworking professional seeking a new opportunity that fosters growth? Look no further!

We are an award-winning minority, woman, veteran-owned, 8(a), EDWOSB, VOSB, Tampa, FL-based small business. We pride ourselves on delivering high-quality solutions that help our clients protect the integrity of their business operations.