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Support EdTech Jobs

89 jobs available

Support and technical support roles at EdTech companies put you on the front line of helping educators and students succeed. Companies value support professionals who can communicate technical concepts clearly and empathetically — especially those who understand how schools and classrooms actually operate.

Manager, Customer Support

Coursedog·🇺🇸Remote - United States

$110K–$150K/yr

Higher Ed Support Customer Support Support Operations Team Leadership AI Automation Customer Experience

🇺🇸Remote - United StatesHigher Ed Support Customer Support Support Operations Team Leadership AI Automation Customer Experience

3h ago

3h ago

Tech Support Coordinator

KnowBe4·🇸🇬In-Person - Singapore, Singapore

S$24K–S$32K/yr

Corporate Support Technical Support Customer Support Ticket Management Helpdesk Operations

🇸🇬In-Person - Singapore, SingaporeCorporate Support Technical Support Customer Support Ticket Management Helpdesk Operations

14h ago

14h ago

Colibri Group

Customer Service Representative

Colibri Group·🇺🇸In-Person - Las Vegas, NV

$28K–$38K/yr

Corporate Support Customer Support Front Office Operations Student Support Operations Support Administrative Support

🇺🇸In-Person - Las Vegas, NVCorporate Support Customer Support Front Office Operations Student Support Operations Support Administrative Support

15h ago

15h ago

Tech Support Specialist

KnowBe4·🇧🇷In-Person - São Paulo, Brazil

R$24K–R$36K/yr

Corporate Support Technical Support Customer Success SaaS Support Email Infrastructure Cybersecurity

🇧🇷In-Person - São Paulo, BrazilCorporate Support Technical Support Customer Success SaaS Support Email Infrastructure Cybersecurity

22h ago

22h ago

Tech Support Coordinator

KnowBe4·🇧🇷In-Person - São Paulo, Brazil

R$28K–R$38K/yr

Corporate Support Customer Support Technical Support Help Desk Customer Service Ticket Management

🇧🇷In-Person - São Paulo, BrazilCorporate Support Customer Support Technical Support Help Desk Customer Service Ticket Management

23h ago

23h ago

Support Agent I

Renaissance Learning·🇺🇸Remote - United States

$35K–$40K/yr

K-12 Support Customer Support Technical Support SaaS Support Customer Service Help Desk

🇺🇸Remote - United StatesK-12 Support Customer Support Technical Support SaaS Support Customer Service Help Desk

1d ago

1d ago

Technical Success Support Specialist

Blackbaud·🇨🇷Remote - Costa Rica, Costa Rica

$28K–$38K/yr

Higher Ed Support Customer Support Technical Support SaaS Support Troubleshooting Case Management

🇨🇷Remote - Costa Rica, Costa RicaHigher Ed Support Customer Support Technical Support SaaS Support Troubleshooting Case Management

1d ago

1d ago

Jenzabar

Technical Support Specialist I

Jenzabar·🇺🇸Remote - United States

$49K–$57K/yr

Higher Ed Support Technical Support Customer Success Higher Education Troubleshooting SIS Integration

🇺🇸Remote - United StatesHigher Ed Support Technical Support Customer Success Higher Education Troubleshooting SIS Integration

1d ago

1d ago

Support Specialist

PlayOn! Sports·🇺🇸In-Person - Chamblee, GA

$32K–$42K/yr

K-12 Support Customer Support Case Management Streaming Support Queue Management Customer Success

🇺🇸In-Person - Chamblee, GAK-12 Support Customer Support Case Management Streaming Support Queue Management Customer Success

2d ago

2d ago

Customer Technical Support Representative - Part Time

Wiley·🇺🇸Remote - Remote, VA

$16–$23/hr

Higher Ed Support Customer Support Technical Support Student Support Higher Education Zendesk

🇺🇸Remote - Remote, VAHigher Ed Support Customer Support Technical Support Student Support Higher Education Zendesk

2d ago

2d ago

Technical Support Specialist - Web & Configurable Solutions

Blackbaud·🇨🇷Remote - Costa Rica, Costa Rica

From $19K/yr

Higher Ed Support Customer Support Technical Support SaaS Support Troubleshooting API Integration

🇨🇷Remote - Costa Rica, Costa RicaHigher Ed Support Customer Support Technical Support SaaS Support Troubleshooting API Integration

2d ago

2d ago

Financial Edge NXT Customer Support Senior

Blackbaud·🇨🇦Remote - Canada

CA$55K–CA$75K/yr

Higher Ed Support Customer Support Technical Support Financial Systems Subject Matter Expertise Account Management

🇨🇦Remote - CanadaHigher Ed Support Customer Support Technical Support Financial Systems Subject Matter Expertise Account Management

2d ago

2d ago

Financial Edge Customer Support Senior Specialist

Blackbaud·🇺🇸Remote - Anywhere - USA

$61K–$78K/yr

Higher Ed Support Customer Support Technical Support Higher Education Financial Systems Knowledge Management

🇺🇸Remote - Anywhere - USAHigher Ed Support Customer Support Technical Support Higher Education Financial Systems Knowledge Management

3d ago

3d ago

Customer Support Associate B

Blackbaud·🇮🇳In-Person - Hyderabad - India, India

₹240K–₹360K/yr

Higher Ed Support Customer Support Technical Support SaaS Support Higher Education Troubleshooting

🇮🇳In-Person - Hyderabad - India, IndiaHigher Ed Support Customer Support Technical Support SaaS Support Higher Education Troubleshooting

3d ago

3d ago

Associate Software Support Engineer

Wiley·🇺🇸In-Person - Amman

Higher Ed Support Customer Support Technical Support Software Support Support Engineering Higher Education

🇺🇸In-Person - AmmanHigher Ed Support Customer Support Technical Support Software Support Support Engineering Higher Education

3d ago

3d ago

Momentive Software

MIP Associate Support Analyst

Momentive Software·🇺🇸Remote - Remote (US Only)

$38K–$52K/yr

K-12 Support Customer Support Technical Support Accounting Software Help Desk Customer Success

🇺🇸Remote - Remote (US Only)K-12 Support Customer Support Technical Support Accounting Software Help Desk Customer Success

3d ago

3d ago

Senior Manager, Customer Support

Blackbaud·🇮🇳In-Person - Hyderabad - India, India

₹1.2M–₹1.8M/yr

Higher Ed Support Customer Support Operations Management Team Leadership SaaS Support Talent Development

🇮🇳In-Person - Hyderabad - India, IndiaHigher Ed Support Customer Support Operations Management Team Leadership SaaS Support Talent Development

3d ago

3d ago

Momentive Software

MIP Associate Support Analyst

Momentive Software·🇺🇸Remote - Remote (US Only)

$35K–$48K/yr

K-12 Support Customer Support Technical Support Accounting Software Customer Success Helpdesk Support

🇺🇸Remote - Remote (US Only)K-12 Support Customer Support Technical Support Accounting Software Customer Success Helpdesk Support

3d ago

3d ago

KEV Group

Customer Support Specialist

KEV Group·🇺🇸Remote - U.S.

$55K–$60K/yr

K-12 Support Customer Support Financial Software Asb Accounting School Operations Technical Support

🇺🇸Remote - U.S.K-12 Support Customer Support Financial Software Asb Accounting School Operations Technical Support

3d ago

3d ago

Senior Customer Support Associate

Blackbaud·🇨🇦Remote - Toronto - Canada

CA$55K–CA$75K/yr

Higher Ed Support Customer Support Technical Support Customer Success Higher Education CRM Support

🇨🇦Remote - Toronto - CanadaHigher Ed Support Customer Support Technical Support Customer Success Higher Education CRM Support

3d ago

3d ago

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