Coordinator, Program

🇺🇸Remote - Flexible Location (Anywhere in the contiguous US)$38K–$52K/yri3h ago

K-12 Operations Program Management Operations Management Project Coordination District Support Event Logistics

Role Snapshot

The Program Coordinator serves as an operational backbone for the National Math and Science Initiative, managing logistics, systems, and cross-functional coordination to ensure seamless execution of math and science education programs across districts. This role is critical to advancing NMSI's mission of transforming education for millions of students.

Key Responsibilities: Day-to-day duties include coordinating program operations and logistics (scheduling trainings, securing facilities, arranging catering), managing systems and data in Salesforce and Maple (user accounts, participant access, data workflows), and collaborating with internal teams to ensure timely communications and alignment on service delivery. The role also involves quality assurance monitoring, process documentation, and reporting to support continuous improvement.

Skills & Tools: Required skills include strong organizational and project management abilities, proficiency with Salesforce and data management systems, excellent written and verbal communication for cross-functional coordination, and demonstrated ability to manage multiple logistics and operational tasks simultaneously. Attention to detail, problem-solving capability, and comfort working in a remote-first environment with virtual collaboration tools are essential.

Qualifications: The job description does not explicitly state required education or years of experience, though the role implies experience with program operations, event coordination, systems administration, or similar administrative support functions. Bachelor's degree or equivalent professional experience in program management, operations, or education administration is likely expected.

Location: Remote - Flexible Location (Anywhere in the contiguous US)

Compensation: $38K–$52K/yr (estimated)

Prep for this role with AI tools →

Job Description

About Us

At the National Math and Science Initiative (NMSI), we are a vibrant, nonprofit organization committed to transforming education. We believe that every student deserves access to high-quality math and science education. Since our founding in 2007, we’ve empowered over 2.9 million students and 72,000 teachers across 1800 high schools in 43 states. Our staff are the heartbeat of our mission, driving impactful programs that foster success in the 21st-century global economy.

NMSI is a remote-first organization, allowing staff members to work primarily from their home office. Staff must have a dedicated, distraction-free workspace with reliable high-speed internet. We value autonomy, flexibility, and effective communication across time zones, and support a culture of collaboration through virtual tools and regular check-ins.

What You’ll Do All Day
As a Program Coordinator you will play an essential role in advancing our mission. You will collaborate with a passionate team to craft and implement strategies that elevate the future of math and science education. The Program Coordinator will serve as a critical operational backbone that ensures seamless execution of NMSI services. You will manage logistics, systems, data, and cross-functional coordination to support high-quality implementation of services to districts. Coordinators in this role will be cross-trained across all job duties but may be asked to focus more on specific areas. Your day-to-day activities may include:

Program Operations & Logistics

Coordinate all operational aspects of program delivery, ensuring timelines and requirements are met
Schedule training sessions and confirm finalized dates on the internal program calendar
Secure facilities for in-person events and coordinate room setup needs
Arrange catering, materials distribution, and other event-specific logistics to support a world-class professional development experience
Provide responsive operational support to districts through collaboration with the Manager, Program Success
Handoff timely communications regarding event details, system access, and training updates to the Manager, Program Success

Systems and Data Management

Ensure accurate setup of schools, districts, and participants across NMSI systems
Monitor participant access to platforms, courses, and materials; troubleshoot and escalate issues as needed
Manage workflows for accurate data collection
Oversee the management of user accounts, courses/services, and school/district records in Salesforce and Maple
Support district onboarding and access to NMSI platforms, ensuring smooth adoption of tools and systems

Coordination with Internal Teams

Partner closely with Program Design & Innovation to ensure appropriate assignment of coaches for events
Communicate clearly and consistently with Managers, Program Success to align on timelines, status updates, and service requirements
Collaborate with Business Development to interpret contract requirements and ensure alignment with program delivery expectations

Quality Assurance & Continuous Improvement

Monitor execution of events and services to ensure accuracy and a positive participant experience
Maintain checklists, templates, and process documentation to drive efficiency and consistency
Assist with reporting and analysis to extract actionable insights related to operations

Additional Duties

Performing other responsibilities as assigned to support program implementation and organizational success.

The Program Coordinator will report to the Manager, Program Delivery and is a regular full-time hourly position offering the flexibility to work from anywhere within the contiguous United States. Occasional travel may be required for in-person meetings, conferences, and events.