Fast Facts

First Student is seeking a dedicated Assistant Transportation Manager to help supervise daily operations, ensure safety and performance standards, and enhance customer service in a positive work environment.

Responsibilities: Assist in overseeing daily operations, manage route performance, address client complaints, audit trip invoices, and work with drivers on safety issues.

Skills: 3-5 years of transportation experience, 2-3 years in a supervisory role, computer proficiency in Microsoft Office, and strong task prioritization skills.

Qualifications: High school diploma or equivalent; familiarity with vehicle maintenance preferred.

Location: Westmont, Illinois, US

Compensation: Not provided by employer. Typical compensation ranges for this position are between $55,000 - $75,000.

First for a reason:

At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.

First Student Now Hiring Assistant Transportation Manager!

At First Student, our Assistant Transportation Managers are a constant reflection of our company’s commitment to safety and customer service.

The Assistant Transportation Manager is responsible for assisting the Contractual Manager in supervising daily operations, monitoring performance, identifying safety issues, and resolving conflicts.

At First Student, we are proud to offer:

• Tremendous Career Advancement Opportunities due to a strong presence across North America
• Positive and rewarding work environment
• Medical, Dental, & Vision Benefits plus 401k Retirement Savings Plans
• Full time 1st shift

Assistant Transportation Manager Responsibilities:

• Ensures home to school routes are covered in a timely and efficient manner

• Interfaces with drivers regarding concerns and performance issues

• Investigates client complaints and coordinates resolutions

• Ensures achievement of on time performance goals

• Monitors driver safety and makes Injury Prevention (IP) contacts with drivers to identify and resolve safety issues

• Assist Contractual Manager with review and resolution of union grievances

• Ensures dispatch staff assigns spare drivers and buses as required to provide on-time coverage of routes

• Audits and corrects athletic trip invoices based on company guidelines

Assistant Transportation Manager Experience and Skills Required:

• High school diploma or equivalent

• 3-5 years' experience in transportation

• 2-3 years supervisory experience

• Computer literacy skills with Microsoft Word, Excel, and Outlook

• Familiar with basic vehicle mechanic processes and maintenance

• Ability to effectively prioritize tasks and manage time effectively

• Work extended hours regularly, including weekends

• Possess working vehicle to travel within service area as needed

In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia’s Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf.