Remote positions open to the US only.

Courseware Technologist builds learning activities that include courses, assessments, games, and more that are core to KnowBe4’s customer experience. By sharing and implementing innovative ideas surrounding content development, you will help contribute to a growing eLearning library. You’ll work together with other eLearning developers, QA and engineers in a fast-paced environment using product/project management tools and developing standards for partners.

Responsibilities:

Works on courseware related support tickets and inquiries to solve customer issues and requests
Build high quality courseware using predetermined files and assets to build SCORM packages
Work with various learning management systems
Stay up-to-date on the latest eLearning courseware technology tools and best practices to apply them to KnowBe4 courseware and disseminate them to our partners
Conform with Web Accessibility requirements to make sure that all learners can access the learning activities created
Take an active role in creating and supporting content that is diverse, equitable, and inclusive as outlined in the KnowBe4 DEI statement
Ensure content is Web Content Accessible Guidelines (WCAG 2.1) compliant so that our content is accessible to all users

Requirements:

A.S. or A.A. in Computer Science or Digital Design (or comparable work experience) required
Minimum 3 years of relevant experience working with eLearning courseware development
Strong relevant experience in HTML/CSS frontend development skill set
Ability to use a proprietary e-Learning authoring tool to produce e-learning content
Ability to integrate graphics, text and voice-over into the final courses
Additional programming language skills a plus
Experience with video and audio editing software
Experience with Adobe Creative Cloud Suite, Figma
Experience with G Suite products and MS Office (Word and Excel)
Experience with web browsers (Chrome, Internet Explorer, etc.)
A strong passion for learning and adapting to new technologies·
Working with peers in other groups to define software standards and explore new technologies
Experience with providing assistance and interacting with customers to provide solutions

The base pay for this position ranges from $45,000 - $54,000, which will vary depending on how well an applicant's skills and experience align with the job description listed above.

We will accept applications until 8/2/24.

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