The Admission Manager oversees the Admission Advisors’ daily work and performance as well as engages in direct sales and student recruitment to meet LanguageBird’s enrollment goals. Additionally, the Admission Manager helps to lead events for prospective and current customers and builds relationships with parents and students, working with other leaders in the school and established contacts to maintain a robust sales cycle. This role supports Admissions team members by providing strategic guidance, resources, and training to enhance their recruitment efforts and ensure exceptional customer engagement. This position requires experience with HubSpot, exceptional communication and interpersonal skills, great attention to detail, and the ability to monitor and analyze data and creatively problem-solve.

Job responsibilities include:

Hire, train, and manage Admission Advisors to deliver high-quality sales results
Serve as a leader within the organization, leading the vision and strategy for sales across the organization
Engage with customers and enroll students into LanguageBird programs
Actively manage B2C records in HubSpot to allow for easy and up-to-date access to information regarding outreach efforts and all professional activity
Serve as brand ambassador and elevate brand awareness

Competencies (job-related): Honest, organized, follows-through on commitments, persistent, proactive, calm under pressure, strategic and critical thinker, strong listening skills, excellent verbal and written communication skills, strong presentation and meeting facilitation skills, influential, knowledgeable, entrepreneurial, and energetic

Competencies (cultural): Intelligent, creative, adaptable, continuous learner committed to self-improvement, passionate, enthusiastic, engaging, personable, positive, punctual, and confident

Other key qualifications:

Bachelor’s degree in business, marketing, sales, education, or equivalent work experience minimum required
Must reside in and be eligible to work in the United States of America
Willingness to work non-traditional hours with possible evening and weekend meetings/activities
Knowledge of and experience with sales process, minimum 3 years
Management experience, minimum 1 year
Deep respect for education process
Ability to self-direct and collaborate with a team working remotely
Ability to prioritize and manage complex projects with multiple deadlines
Ability to think critically, problem-solve, backwards plan, analyze, and use data
Commitment to constant self-improvement and professional development
Willingness to go above and beyond to deliver white-glove experience to customers
Strong skills with Windows, including Word, Excel, PowerPoint, One Note, Teams, and Outlook
Experience with CRM systems – HubSpot experience required
Must be able to travel by air or motor vehicle to conferences, trainings, and meetings as needed/required

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Admissions Manager