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Embedded Technician II
Bluum🇺🇸In-Person$45K–$70K/yr2mo ago
Role Snapshot
The Embedded Technician II provides comprehensive technical support, troubleshooting, and maintenance for audio/visual equipment at customer sites, serving as an extension of the client while employed by Bluum. The role emphasizes expertise in diagnosing and resolving complex AV challenges while maintaining high customer satisfaction.
Key Responsibilities: Execute service calls to diagnose and resolve AV equipment issues, conduct repairs and replacements of intermediate to advanced equipment, and perform installation tasks such as cable pulling and projector mounting. Additionally, deliver client training sessions, troubleshoot Extron/Crestron systems, conduct preventative maintenance, and maintain accurate work documentation.
Skills & Tools: Proficiency in troubleshooting and repairing AV and IT equipment, familiarity with Extron/Crestron control systems, video codecs, and DSP configuration, along with strong organizational and communication skills. Ability to read electronic schematics and work effectively in fast-paced environments while delivering exceptional customer service.
Qualifications: Minimum 2 years of experience in an audiovisual or technical environment with demonstrated growth in responsibilities, plus a High School Diploma or GED. CTS certification is highly preferred.
Location: District of Columbia
Compensation: $45K–$70K/yr