Sales Account Specialist

Learning A-Z • Full-time • Remote (United States) • 1m ago

Fast Facts

Join Lexia as a Sales Account Specialist, where you'll support our sales team in managing renewals and new business opportunities while building relationships with customers to ensure their commitment to our educational solutions.

Responsibilities: Support Sales professionals with renewals and upselling, collaborate on territory strategies, prepare quotations, and maintain customer relationships to achieve sales goals.

Skills: Proficient in CRM tools, MS Suite, and Google Suite with strong customer service and sales acumen, preferably with experience in Salesforce.com.

Qualifications: Bachelor's degree or equivalent experience with 1-3 years in sales or sales support.

Location: Job location is in the United States of America.

Compensation: Not provided by employer. Typical compensation ranges for this position are between $50,000 - $75,000.

Job Overview:

Account Specialists are a customer-facing, Sales team that support renewal and new business opportunities. This role is integrated fully into Lexia’s selling model and compliments the direct selling activities of our sales representatives by providing value added activities that align with Sales’ day-to-day, as well as strategic, goals.

Job Responsibilities:

Support Sales professionals with renewal and add-on business
Collaborate with the aligned sales and sales operations team members on specific territory strategies and activities
Identify upsell opportunities within a given customer base and manage relationship transfers to appropriate sales team members
Manage specific customers and/or opportunities in collaboration with the aligned members of the sales and operations teams to achieve renewal, retention and upsell goals
Prepare quotations for incremental sales
Maintain customer information, track customer outreach and manage pipeline
Develop professional proposals and other professional communications
Have a comprehensive understanding of Lexia’s products and solutions (portfolio)
Effectively communicate Lexia’s pedagogy, research, features and benefits
Conduct ongoing communication and outreach to a defined group of existing customers with the goal of building program awareness, fostering increased usage and earning long term customer commitment
Connect existing customers to Lexia’s professional learning resources to enhance their program satisfaction
Communicate with educators and school administrators throughout the customer life cycle

Job Requirements:

Bachelor’s degree or equivalent experience
1-3 years experience in sales, sales support, pipeline management, sales operations, education, or similar role
Professional and proficient usage of CRM tools, MS Suite, Google Suite. Salesforce.com highly preferred
Excellent customer service and Sales acumen and experience delivering product presentations to groups and individuals

To learn more about our organization and the exciting work we do, visit https://www.lexialearning.com/

An Equal Opportunity Employer

We are dedicated to fostering a culture that celebrates unique backgrounds, ideas, and experiences. All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, age, religion, sex, gender, gender identity/expression, sexual orientation, national origin, protected veteran status, or disability.

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