Fast Facts
We are seeking an IT Support Instructional Assistant in Atlanta, GA, to assist in classroom and administrative duties while supporting instructional technology and curriculum development.
Responsibilities: Assist the instructor in grading, reviewing materials, monitoring class activities, and supporting students' needs and technical issues.
Skills: Knowledge in information technology, software and hardware support, network administration, and effective communication skills.
Qualifications: Passion for teaching, adaptable work style, and a commitment to supporting diverse communities.
Location: Atlanta, GA
Compensation: $35000 - $37440 / Annually
Position Title: IT Support Instructional Assistant
Location: Atlanta, GA
Reports To: Site Director
WHO WE ARE LOOKING FOR:
We are currently seeking an Information Technology Support Instructional Assistant to join our organization. This person will join our Curriculum & Adult Learning organization. They will be responsible for the following:
Overall Focus:
Candidates should be able to provide effective support in the classroom and be eager to grow their technical knowledge. In particular, they should be able to:
- Assist the lead instructor both in and out-of-class in the teaching and administration of the class.
- Display knowledge and/or interest in the following areas: information technology, software and hardware support, network administration, technology education
What You’ll Do:
Out-of-Class Tasks and Responsibilities:
- Assist and/or collaborate with the instructor to:
- Grade and/or review assessments, class projects, and other materials
- Enter student grades into LMS software and grading templates
- Update Salesforce data as necessary
- Review curriculum materials and assessments weekly and report to instructor and curriculum development team any proofreading or subject-matter errors
- Assist instructor with the preparation of daily agenda to students
- Schedule time with instructor and students to discuss class challenges
- Monitor learner attendance, certifications’ progress, etc.
In-Class Tasks and Responsibilities:
- Monitor class as it is in progress - checking that overall functionality (audio, video, screen appearance, etc.) is working as needed
- Serve as class timekeeper, monitor breaks and other scheduling information
- Monitor students during test-taking and break-out group activities
- Note challenges presented during class, including (but not limited to) students who:
- Seem disengaged or uninvolved with class activities
- Are speaking more than other students (dominating) or are typically quiet
Personal Characteristics
- You thrive in a creative, inventive, fast-paced startup environment with people who are passionate about their work and mission
- You are data-driven, result-oriented and a forward-looking catalyst for social change
- You have a collaborative and flexible work style. You’re excited to work cross-functionally with other departments and independently
- You have a passion for teaching others and being part of a culture of continuous improvement
- You are an effective communicator with strong oral and written skills
- You are strong at managing your time and you can balance multiple projects and tasks
- You stand behind our mission, believing that individuals from any community should have access to well-paying career positions, and that talent should be recognized and recruited from many diverse sources
For this role specifically,we are targeting a salary within a range between $35,000/year and $37,440/year, where the difference in salary is typically determined by several factors, including geography in which the selected candidate resides, and alignment with qualifications and experience.
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