Fast Facts
WGU is seeking a dedicated Supervisor of Account Partnerships to lead a team focused on ensuring accurate payment and invoicing processes for university partnerships, directly impacting student retention and success.
Responsibilities: Oversee daily operations, manage personnel development, administer billing processes, troubleshoot issues, ensure compliance with regulations, and track performance indicators to meet service level agreements.
Skills: Bachelor’s degree, 5+ years in finance or accounting within higher education, strong organizational and analytical skills, excellent communication abilities, and proficiency in Excel and reporting analysis.
Qualifications: Preferred qualifications include a Master’s degree, leadership experience in relevant office settings, familiarity with student information systems, and knowledge of Title IV compliance and military tuition benefits.
Location: This is a home office position based in the United States, with options for on-site and remote work.
Compensation: $67900 - $112100 / Annually
If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider WGU as the next step in your career.
Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.
The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:
Grade: Management_Executive 604Pay Range: $67,900.00 - $112,100.00
Job Description
INTERNAL CANDIDATES MUST APPLY BY: 12/29/25
As a Supervisor, Account Partnerships, you will lead a team dedicated to ensuring accurate and efficient payment and invoicing processes for all university partnerships. Your work will directly impact student success by supporting retention, graduation, and satisfaction goals while maintaining compliance and fostering collaboration across the university.
What You’ll Do
- Oversee daily operations and personnel development, including hiring, coaching, and training.
- Administer letters of credit, billing, and invoicing for new and existing partnerships.
- Troubleshoot issues and provide guidance to team members and leadership.
- Assess, document, and update policies and procedures to ensure accuracy and compliance.
- Collaborate with auditors on audits, controls, and regulatory requirements.
- Maintain compliance with state, federal, and institutional funding regulations.
- Track and report key performance indicators (KPIs) and ensure service level agreements are met.
What You’ll Bring
- Bachelor’s degree.
- 5 years of experience in student accounts, finance, or accounting, preferably in higher education.
- 5 years of experience with Excel, reporting, and analysis.
- Strong organizational, analytical, and problem-solving skills.
- Excellent written and verbal communication abilities.
- Proficiency with word processing and office management tools.
- Ability to work in a fast-paced, collaborative environment.
- Knowledge of Title IV compliance and/or Department of Defense Military and Veteran Tuition benefits.
Bonus Points if You Have
- Master’s degree.
- Leadership experience in a Bursar or Student Accounts office.
- Experience with student information systems (e.g., Banner) and federal aid processes.
Experience in Lieu of Education
Equivalent relevant experience may substitute for educational requirements at the hiring manager’s discretion.
What to Expect
At WGU, our mission drives everything we do, including how we hire. Our interview experience is designed to give qualified candidates the opportunity to show their best work through meaningful conversations, practical problem-solving, and authentic collaboration.
We thoughtfully review every application and invite forward the candidates whose experience and potential best align with the role and our mission. If selected, you will hear from a recruiter or hiring manager who will guide you through the process. We aim to communicate decisions promptly and respectfully.
Here is what that typically looks like:
- Introductory call
- Hiring Manager interview
- Director Interview
Work Location
This is a full-time, Home office position with a mix of on-site and remote work.
What You’ll Receive as a Full-Time WGU Employee
- Comprehensive healthcare
- HSA and FSA options
- Life and disability insurance
- Legal assistance and identity protection
- Retirement savings plan
- Wellbeing programs
- Discounted WGU tuition for you and your family
- Flexible PTO and Sick time
- 11 paid holidays
- Additional paid leaves, including parental leave
- Explore the full benefits overview at https://wgubenefits.com.
We are looking forward to getting to know you and seeing how you think, collaborate, and build. Welcome to WGU.
#LI-Remote #LI-MP1
Position & Application Details
Full-Time Regular Positions (classified as regular and working 40 standard weekly hours): This is a full-time, regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave.
How to Apply: If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday.
Additional Information
Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive.
Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at recruiting@wgu.edu.
Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.
