Pilot Coordinator

Amplify Education • Full-time • Remote (Remote from United States of America) • $50,000 - $60,000 / year • 1d ago

Fast Facts

Amplify is seeking a detail-oriented Pilot Coordinator to oversee the logistics and successful execution of its pilot programs in K-12 education, ensuring effective communication among various departments and participating schools.

Responsibilities: Key responsibilities include orchestrating pilot logistics, gathering essential information from school contacts, initiating pilot opportunities, maintaining communication, serving as the key contact for inquiries, and providing administrative support using the Admin Portal.

Skills: Required skills include strong customer service capabilities, proficiency in CRM systems (especially Salesforce.com), meticulous record-keeping, and effective communication skills.

Qualifications: Preferred qualifications include proficiency with Google Suite, Macintosh operating systems, 3+ years in K-12 education, and a desire for continuous self-improvement through research and training.

Location: This is a fully remote position based in the United States.

Compensation: $50000 - $60000 / Annually

A pioneer in K–12 education since 2000, Amplify is leading the way in next-generation curriculum and assessment. Our core and supplemental programs in ELA, math, and science engage all students in rigorous learning and inspire them to think deeply, creatively, and for themselves. Our formative assessment products help teachers identify the targeted instruction students need to build a strong foundation in early reading and math. All of our programs provide educators with powerful tools that help them understand and respond to the needs of every student. Today, Amplify serves more than 15 million students in all 50 states. For more information, visit amplify.com.

We're looking for a detail-oriented and highly organized Pilot Coordinator to be the central point of access for our pilot users. In this role, you'll be instrumental in ensuring a smooth and successful experience for districts and schools participating in our pilots.

You'll work cross-functionally, bridging communication gaps and meticulously tracking progress to guarantee that every pilot runs efficiently from start to finish. If you thrive in a dynamic environment and love bringing all the pieces together, we want to hear from you!

Essential Responsibilities:

Orchestrate Pilot Logistics:

Partner closely with all departments involved in the pilot lifecycle, including Sales Support, Materials, Technical Onboarding Team), and the dedicated Pilot Support team, to ensure seamless execution.

Gather Essential Information:

Collaborate closely with customer contacts and Account Executives to ensure a smooth partnership and engagement throughout the pilot.
Collect crucial district and school-specific logistical details to effectively tailor each pilot.

Initiate Pilot Opportunities:

Collaborate with Sales Support to create and track pilot opportunities.
Work with the Materials Support team to provide shipping logistic information for pilot materials

Maintain Communication & Transparency:

Monitor pilot progress diligently and provide regular, transparent updates to participating districts and schools.

Serve as Key Contact:

Act as the primary point of contact for our internal order exceptions, submitting material inquiries and addressing needs as they arise.

Provide Administrative Support:

Utilize the Admin Portal to perform tasks and provide support on behalf of our customers, as needed.

Minimum Qualifications:

BA/BS degree or equivalent work experience.
1-3 years of work experience in a related field.
1+ years of experience with CRM systems, preferably Salesforce.com
Proven experience providing excellent customer service.
Strong ability to maintain accurate records and documentation of business information.
Ability to travel periodically (2-4 times a year for in-person meetings).

Preferred Qualifications:

Proficiency with Google Suite.
Proficiency with Macintosh operating systems and basic keyboard commands
3+ years of professional work experience in the K-12 education space
Interest in self-improvement through industry research, training, and experience to enhance product and market knowledge.

What we offer:

Salary is only one component of the Amplify Total Rewards package, which includes a 401(k) plan, competitive health insurance and mental health options, basic life insurance, paid time off, parental leave, and access to best-in-class development programs. The gross salary range for this role is $50,000.00 - $60,000.00. This role is eligible for commission-based pay.

Amplify is an Equal Opportunity Employer. Amplify makes employment decisions based on qualifications and merit, and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, veteran status, or any other legally protected characteristic or status.

Amplify is committed to providing reasonable accommodations for qualified individuals with disabilities, including disabled veterans. If you have a disability and need an accommodation in connection with the application or hiring process, please email hiringaccommodations@amplify.com.

If you are selected for employment, a background check will be required. As required by state and local laws and district policies, you may be required to provide additional documentation, such as proof of vaccination, or submit to enhanced background screening, such as fingerprinting.

Amplify is an E-Verify participant.