Pre-Sales Engineer

Elsevier • Full-time • Remote (Remote from Massachusetts, United States of America) • $86,600 - $173,300 / year • 1m ago

Fast Facts

Join Elsevier as a Pre-Sales Engineer where you'll translate complex APIs and integrations into technical solutions that enhance customer confidence, guiding them through detailed demonstrations and architectural solutions.

Responsibilities: Collaborate with sales teams to conduct technical demonstrations and prepare proposals while maintaining a deep understanding of product functionalities and identifying additional sales opportunities.

Skills: Experience in pre-sales or customer success, knowledge of API integrations, strong presentation abilities, and problem-solving skills in a SaaS or PaaS environment.

Qualifications: A strong background in technology with understanding of programming, preferably in SaaS or PaaS settings, along with excellent customer relationship skills.

Location: This position is fully remote, based in Massachusetts, USA.

Compensation: $86600 - $173300 / Annually

Do you thrive on translating complex APIs, integrations, and system capabilities into clear technical solutions that win customer confidence?

Are you ready to guide customers through deep divedemonstrations,troubleshootworkflow challenges, andarchitectscalable technical solutions that drive revenue?

About our Team:

Elsevier is a global information analytics company that helps institutions and professionals progress science, advance healthcare and improve performance for the benefit of humanity. We serve the research,academicand clinical communities through the application of technology and analytics to content. Our portfolio of solutions brings together extensive Scientific, Technical and Medical content, powerful analytics, and technologies. We help our corporate customers, R&D professionals, engineers,scientistsand commercial marketing leaders, to innovate and commercialize ideas,productsand processes.

About the Role:

The Pre-SalesEngineeris an integral part of the sales team. They provide pre-sales technicalexpertiseto the sales team and customers during the sales process. They act as a bridge to align customer needs with what is possible with the Aries systems products. Recognizedasa technicalexpertacross the Aries organization and with customers they canrecommendsbest practices,solvescomplex workflow problems andidentifyinnovative solutions.

Responsibilities:

Working with Sales Managers indeep divedemonstrationsin order toprovidetechnical input into bids, RFP, RFI, proposals,projectsand technical documents within the sales process.
Havinga solid technical understanding of Ariesproducts,APIsin order toidentifyadditionalsales opportunities with existing customers.
Collaboratingwith sales teams to develop and recommend products and services to meet customers' requirements.
Demonstratingthe organization's products during customercallsespecially later in the salesprocesswhen mapping out a technical solution to meetcustomerscurrent and future needs.
Maintainingup-to-date and comprehensive knowledge of the organization's and competitors' products and/or services.
Preparingcost estimates by studying all related customer documents, consulting with internal and external staff.

Requirements:

Exhibit experience in a pre-sales engineer or post-sales customer success role
Have adeep understanding of product functionality and API integrations
Have the ability tocommunicate to their end customers new features, productreleasesand training so they can better grow their business
Possess excellent presentation skills and customer relationship skills
Havea technicalunderstanding and general programming skills, including working in a SaaS or PaaS environment
Be adept in problemsolving, innovation, and general analytics

Work in a way that works for you:

We promote a healthy work/life balance across theorganization. We offer an appealing working prospect for our people. Withnumerouswellbeinginitiatives, shared parental leave, studyassistanceand sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

Working for you:

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
In addition to annual Paid Time Off, we offer up to two days of paid leave each toparticipatein Employee Resource Groups and to volunteer with your charity of choice

About the business:

A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, healtheducationand interactive learning, as well as exceptional healthcare and clinical practice. What you do every day will help advance science and healthcare to advance human progress.

U.S. National Base Pay Range: $86,600 - $144,400. Geographic differentials may apply in some locations to better reflect local market rates. Base Pay Range for CO is $86,600 - $144,400. Base Pay Range for IL is $90,900 - $151,700. Base Pay Range for Chicago, IL is $95,300 - $158,900. Base Pay Range for MD is $90,900 - $151,700. Base Pay Range for NY is $95,300 - $158,900. Base Pay Range for New York City is $103,900 - $173,300. Base Pay Range for Rochester, NY is $86,600 - $144,400. Base Pay Range for OH is $82,300 - $137,200. Base Pay Range for NJ is $102,333- $163,467. This job is eligible for an annual incentive bonus. Application deadline is 02/28/2026.

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.

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