Education Success Manager

MIND Education • Full-time • Hybrid in Texas, United States • $75,000 - $90,000 / year • 4h ago

Fast Facts

The Education Success Manager at MIND will support schools and districts in Texas by managing successful implementations of ST Math, focusing on improving student outcomes and nurturing long-term partnerships.

Responsibilities: Key responsibilities include delivering educational consulting, managing partner accounts, supporting contract renewals, and collaborating with internal teams to enhance partner success.

Skills: Candidate should possess experience in customer success or educational consulting, strong relationship-building skills, and proficiency in Salesforce or similar CRM systems.

Qualifications: Preferred qualifications include familiarity with ST Math or similar educational software and a proven ability to influence and guide educators and administrators.

Location: This position is based in Texas, with ideal candidates located in the Houston or San Antonio area. It requires travel up to 60%.

Compensation: $75000 - $90000 / Annually

Job DetailsJob Location: Texas - Texas, TXPosition Type: Full TimeSalary Range: $75,000.00 - $90,000.00 Salary/yearEducation Success Manager

Are you ready to make a difference? At MIND, we are passionate about achieving our mission of ensuring that all students are mathematically equipped to solve the world’s most challenging problems. We are looking for a collaborative, strategic, and impact-driven Education Success Manager to join our team.

Education Success Managers serve as trusted partners to schools and districts, guiding successful ST Math implementation, driving measurable outcomes, and ensuring long-term partnerships through renewals and thoughtful expansion.

What You’ll Do

Deliver Master-Level Educational Consulting

Proactively manage a large portfolio of district and school partners across southern and eastern Texas Strategically plan and deliver high-impact in-person and virtual consultative support for administrators and educators Coordinate, consult on, and plan onsite and online professional learning for teachers, school leaders, and district administrators Serve as a subject-matter expert on ST Math, implementation best practices, and effective math instruction Integrate technology thoughtfully into classroom instruction to support student learning outcomes

Drive Partner Success, Retention, and Growth

Own the ongoing success of assigned partner accounts, from implementation through renewal Conduct quarterly achievement and partnership review meetings with district and school leadership to: Assess fidelity of implementation Analyze data and demonstrate impact Align outcomes to district goals and priorities Recommend next steps to ensure continued success Proactively support contract renewals by clearly articulating value, impact, and progress over time Identify and support opportunities to expand partnerships through increased adoption, additional schools, or deeper implementation aligned to partner needs Partner closely with the Partnerships (Sales) team to support renewal, upsell, and expansion conversations, ensuring a seamless and aligned experience for districts and schools Collaborate closely with internal teams to ensure partners receive coordinated, high-quality support throughout the lifecycle of the partnership

Practice Strategic Territory Management

Regularly monitor implementation and usage data to prioritize outreach and allocate time effectively Anticipate partner needs and proactively address risks to success, retention, or renewal Strategically plan your schedule and resources to maximize impact across all assigned schools and districts Keep educators and leaders focused on continuous improvement and the next stage of implementation success Maintain accurate and timely documentation in Salesforce and other CRM tools to support forecasting, planning, and collaboration

QualificationsWho You Are

An Educator and Influencer

You are able to inspire and guide educators in a variety of contexts, including:

Working directly with teachers and site champions to improve math instruction and student outcomes Consulting with school administrators to maximize the impact of their ST Math investment Partnering with district leaders around culture-building, data analysis, and long-term instructional strategy

A Strategic Partner

You bring:

Experience in customer success, educational consulting, or a similar partnership-focused role Comfort owning long-term relationships that include renewals and growth conversations A consultative mindset that prioritizes trust, outcomes, and mutual success over transactions The ability to work independently while collaborating effectively across teams

Your Experience Includes

ST Math or other math educational software (preferred) Serving as a change agent with school and district leadership Building and sustaining relationships with district- and school-level administrators Salesforce or similar CRM systems

What Success Looks Like in This Role

Education Success Managers are accountable for:

Strong implementation outcomes across their territory High partner satisfaction and retention Successful renewals Thoughtful expansion of partnerships that increase impact for students and educators

Additional Details

This position must reside in Texas, ideally in the Houston or San Antonio area, and reports to the Director of Education Success. The role requires comfort building relationships virtually, including regular use of video conferencing. Travel up to 60% is expected.