Part-Time Retail Supervisor

🇺🇸Hybrid - St. Louis Park, MN$28K–$38K/yri1h ago

K-12 Operations Retail Operations Team Management Store Management Customer Service Operations Management

Role Snapshot

This internal-only part-time Retail Supervisor role at Lakeshore Learning Store helps lead a sales team, deliver exceptional customer service, and support store operations and sales initiatives. The position also serves as a keyholder and helps drive store revenue and staff development.

Key Responsibilities: Support recruiting, training, and coaching of sales associates, and uphold customer service and store presentation standards. Assist with inventory, cash handling, scheduling, payroll approvals, promotions, and opening/closing duties as keyholder.

Skills & Tools: Strong customer service orientation, team leadership and coaching, operational organization, and the ability to work in a fast-paced, changing environment. A willingness to learn product knowledge is essential.

Qualifications: No formal education in education is required, and prior retail or supervisory experience is preferred but not explicitly stated. Candidates must be current internal employees to be considered.

Location: Hybrid - St. Louis Park, MN

Compensation: $28K–$38K/yr (estimated)

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Job Description

Please note that this position is open to internal candidates only. External candidates who apply will not be considered for this role.

Opportunity knocks at the Lakeshore Learning Store. Are you ready?
You don’t need a background in education, but a desire to learn is essential! As one of our store managers, you get to develop a first-class team, implement plans to maximize store sales, and provide our customers with an unforgettable retail experience—all in a fast-paced, fast-changing environment that demands operational expertise. Sound challenging? It is. But with success comes reward.

Providing great customer service isn’t just a goal—it’s the essence of who we are.
Our energetic and friendly approach to exceeding each customer’s expectations is a hallmark of over 50 Lakeshore Learning Stores nationwide. Each customer knows that walking through our doors means experiencing unbeatable service with an amazing depth of product knowledge every time they visit.

Lakeshore Learning Store managers have a knack for leading by example.
In fact, this is the glue that holds our successful retail team together. No job is too small to tackle…and no team success is too small to celebrate.

Responsibilities

Building Talent

Support the recruitment and development of the sales team
Support the training and development of new sales associates
Provide ongoing coaching and feedback to team members
Assist in driving workplace engagement and motivation within the store

Building Service Standards

Surpass expectations regarding customer service and empowers team to adhere to customer service protocols
Seek and communicate customer feedback regarding school and home use of products
Build a unique and lasting relationship with customers
Train staff on new products and promotions
Monitor and maintain company expectations around store presentation standards, retail policies and procedures, store cleanliness and safety standards

Building Revenue and Operational Excellence

Assist in inventory management and stock control
Help with cash handling and reconciliation processes
Operate as keyholder with responsibility to support opening/closing of store and cash registers
Assist in employee scheduling and payroll approvals to support optimal staffing
Support sales initiatives, promotional activities, and the retail store’s outreach programs to raise awareness and foster relationships that support Lakeshore’s goals