Fast Facts
Join Edmentum as an Enterprise Customer Success Manager, where you'll lead implementations across large school districts in the Southeast, partnering with educators to drive significant educational outcomes.
Responsibilities: Oversee district-wide strategies, build key relationships, guide program adoption, and analyze usage data to ensure successful educational outcomes.
Skills: 7+ years in EdTech implementation, 3+ years in SaaS K-12 solutions, strong communication and analytical skills, along with problem-solving abilities.
Qualifications: Experience with superintendents and district leaders, capable of managing multiple initiatives, and proficiency in driving results amid uncertainty.
Location: United States
Compensation: $90000 - $130000 / Annually
Fast Facts
The Enterprise Customer Success Manager at Edmentum will drive meaningful educational outcomes by leading program implementations in large school districts across the Southeast, partnering with district leaders and educators to ensure success.
Responsibilities: Design and implement districtwide strategies, build relationships with key district figures, guide program adoption, analyze usage and performance data for insights, and ensure comprehensive internal documentation.
Skills: 7+ years in EdTech implementation, 3+ years in SaaS K-12 solutions, knowledge of curriculum and accountability systems, strong communication and analytical skills, and problem-solving abilities.
Qualifications: Experience engaging with superintendents and district leaders, ability to manage multiple initiatives, and proficiency in driving results amid ambiguity.
Location: United States
Compensation: Not provided by employer. Typical compensation ranges for this position are between $90,000 - $130,000.
What You’ll Do
Edmentum is on a mission to accelerate learning for every student, and as an Enterprise Customer Success Manager, you’ll be at the center of that impact. You will partner with some of the nation’s largest school districts, designing strategic implementations that help leaders achieve meaningful, scalable student outcomes. You’ll bring deep educational and implementation expertise, serving as a trusted advisor who ensures our programs deliver results.
In this role you will:
- Lead districtwide implementation strategy by designing thoughtful, data informed plans that drive measurable success.
- Build strong partnerships with cabinet level district leaders, principals, and educators—earning trust as a strategic advisor and subject matter expert.
- Guide program adoption by empowering district teams, strengthening implementation fidelity, and aligning Edmentum solutions with local priorities.
- Monitor usage and student performance data to uncover insights and make strategic recommendations that accelerate outcomes.
- Partner closely with Sales, Product, and Service teams to support retention, expansion, and customer health.
- Ensure internal documentation is complete, accurate, and actionable so all partners have a clear picture of district progress and needs.
Who You Are
- You have 7+ years of experience leading EdTech or instructional program implementations at district scale.
- You have 3+ years of experience supporting SaaS based K–12 solutions.
- You are deeply knowledgeable about curriculum, instruction, state accountability systems, and instructional practice trends.
- You are experienced in engaging and influencing superintendents, cabinet level leaders, and principals.
- You are skilled at analyzing district level data and turning insights into actionable recommendations.
- You have strong communication skills that adapt effectively to educators, administrators, and internal teams.
- You have a track record of leading through ambiguity, maintaining focus, and driving results.
- You are highly organized, detail oriented, and comfortable managing multiple complex initiatives simultaneously.
- You are collaborative and proactive, consistently building strong relationships across teams.
- You have strong problem-solving skills and the confidence to address implementation missteps directly and constructively.
- You are able to travel up to 65% as needed.
- You are willing to take on evolving responsibilities based on business needs.
Job Application Deadline: March 6, 2026
