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Senior Engagement Manager, Client Success
Stepful🇺🇸In-Person - 408 Broadway, NY$145K–$165K/yr4w ago
Summary
Senior Engagement Manager responsible for overseeing a portfolio of Stepful for Business clients, ensuring successful delivery of healthcare training programs and driving key commercial outcomes including program adoption and renewals. Acts as primary thought partner to clients in achieving their talent goals while serving as advocate within the organization.
Skills & Tools: Strong project management capabilities, excellent communication and relationship-building skills, data analysis competency to inform decision-making, ability to manage senior client relationships, and strategic thinking to identify expansion opportunities.
Qualifications: Proven experience in management consulting and B2B roles with familiarity with education or healthcare industries preferred. Must demonstrate ability to manage complex client portfolios and drive commercial outcomes.
Location: New York City (408 Broadway, Floor 5, New York, New York, United States) with some flexibility for remote work
Compensation: $145,000 – $165,000 / annually