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Summary

Assistant Account Manager role at Nelnet Business Services focused on resolving customer payment account inquiries and providing exceptional client support. Position offers opportunity to join a dynamic team serving over 1,300 higher education institutions and millions of students globally.

Skills & Tools: Excellent communication and customer service skills, ability to manage multiple priorities, strong critical thinking and problem-solving abilities, and proficiency in account management systems. Must demonstrate accountability, reliability, and ability to work effectively in a team environment.
Qualifications: High school diploma required; preferred qualifications include at least 2 years of college/technical school or equivalent work experience. Must have two years of related work experience and be authorized to work in the United States without visa sponsorship.
Location: Remote from Nebraska, United States; shifts available 8am-4:30pm or 9am-5:30pm Central Time, Monday-Friday

Job Description

The full job description is available on Nelnet's website.

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