Fast Facts
The College Board is seeking a Procurement Operations Specialist to manage purchasing processes, support staff with corporate credit cards, and improve procurement operations in a remote environment.
Responsibilities: Key responsibilities include managing the corporate purchasing credit card program, resolving purchasing and invoice issues, providing customer support to staff, and maintaining purchasing data.
Skills: Candidates should possess strong customer service skills, attention to detail, organizational abilities, and be proficient in Excel for data management.
Qualifications: 2-4+ years of experience in operational or client service roles, excellent communication skills, and a proactive approach to problem-solving are preferred.
Location: Remote - New York, United States of America
Compensation: $40000 - $65000 / Annually
Specialist, Procurement Operations
College Board – Finance
Location: Thisis a remote role. Candidates who live near CB offices have theoptionof being fully remote or hybrid (Tuesday and Wednesday in office). All CB employeesare required tooccasionally travel to meet in person for business purposes.
Role Type: This is a full-time position
About the Team
TheOperational Excellence (OX)function at the College Board is a center of excellence within the Finance Division, led by the Executive Director, Operational Excellence. Situated directly under the Chief Financial Officer (CFO), OX brings deepexpertisein project management, process architecture, cross-functional collaboration, data analytics, and strategic communications. In addition to driving enterprise-wide process and systems optimization, OX leadsprocurement operations—serving as the operational backbone for streamlined, compliant, and efficient purchasing across the organization. The team ensures thatpurchasingprocesses, tools, controls, and data are structured to enable a consistent and smooth experience for staff. OX’s operating pillars are clarity, accuracy, and actionability. We are committed to advancing organizational excellence to empower every function within the Finance Division tooperateat peak performance, delivering exceptional value and measurable impact to the College Board.
About the Opportunity
TheProcurement Operations Specialistplays an essential role in helping teams across the College Board purchase what they need quickly and smoothly. This role combines customer support, program coordination, and data management, making it highly collaborative, fast-paced, and cross-functional. The Specialist serves as the organizations “go to” resource for staff using corporate credit cards and Workday to make purchases toaccomplishtheir mission-critical work.
Acting as a key connector between Finance and teams across the organization, the Specialist playsan important rolein ensuring purchasing runs smoothly so teams can do their work without friction. The role leads the corporate purchasing card program, supports staff navigating Workday purchasing processes,maintainscritical purchasing data, and helps ensure policies are clear and followed. Just as importantly, this role has real ownership and impact—identifyingopportunities to improve how purchasing works, solving problems as they arise, and shaping practical solutions that make the process easier and more effective for everyone.
Success in this role requires strong customer service skills—responsiveness, solution-oriented thinking, and reliable follow-through—along with attention to detail, organization, and the ability to navigate systems and processes. A mindset of continuous improvement is also important, with a focus onidentifyingways to simplify and strengthenpurchasingoperations.
This role offers hands-on training and the opportunity to buildexpertiseinpurchasingoperations atscalein a highly collaborative environment. The Specialist will work closely with Accounting, Strategic Sourcing, and teams across the organization. With support from leadership, the role will also explorenew technologies, including AI, to streamline processes and help build an efficient, well-run purchasing operation.
In this role, you will:
Manage and develop and improved corporate purchasing credit card program (50%)
- Manage the Amex cardholder lifecycle including evaluating new card requests, approving card applications, training new cardholders, and canceling inactive/departedemployee accounts.
- Reconcile and integration transactions monthly
- Perform ongoing program administration including processing limit increases, supporting declinedtransactionsand managing periodic reporting needs.
Resolvepurchasingand invoice issues (15%)
- Manage dedicated support mailbox to resolve invoice escalations fromAccounting, responding within set timelines
- Investigate in Workday Financials to find purchase order, invoice, and payment details
- Communicate effectively with staff in Accounting, Sourcing, and outside of Finance toidentifysolutions
- Drive resolutions, within set timelines
Customer support for staff (15%)
- Provide training and support documentation to help staffpurchaseand process payments successfully
- Host 1:1 and team trainings on key Workday business processes
- Manage dedicated support mailbox to resolve staff issues around invoices, requisitions, POs, and more
- Maintain knowledge of organizational purchasing policies and guide staff topurchasewithin policy
Stewardpurchasingdata (15%)
- Update Buyers and Requestors on POs and requisitions
- Close inactive or expired POs within established timeline and criteria
- Maintain cost center approval matrices
- Work proactively to find opportunities to automate related manual tasks
Execute selectpurchasingtasks (5%)
- Approve low dollar,low riskrequisitions (e.g., Staples)
- Reassign invoices and requisitions across cost centers, as needed
- Maintain cost center approval matrices
About You
To qualify for thisrole,you must have:
- 2-4+ years’ experience in highly operational, project management and internal client services roles
- Exceptional customer service orientation with strong follow through
- Core Excel skills – can create and format spreadsheets for clarity and usability; work with PivotTables to summarize and analyze data; sort, filter, clean large data sets; do basic data validation
- High attention to detail and near-obsession with accuracy and organization
- Passionate about running a “tight ship”
- Track recordof working successfully in a time-bound environment
- A true self-starter – investigates issues thoroughly before asking for help, prioritizes independently, follows through without requiring follow-up
- Clear written and spoken communication style
- The ability to travel 2-3 times a year to College Board offices or on behalf of College Board business.
All roles at College Board require:
- A passion for expanding educational and career opportunities and mission-driven work
- Authorization to work in the United States for any employer
- Curiosity and enthusiasm for emerging technologies, with a willingness to experiment with and adopt new AI-driven solutions and a comfort learning and applying new digital tools independently and proactively
- Clear and concise communication skills, written and verbal
- A learner's mindset and a commitment to growth: welcoming diverse perspectives, giving and receiving timely, respectful feedback, and continuously improving through iterative learning and user input
- A drive for impact and excellence: solving complex problems, making data-informed decisions, prioritizing what matters most, and continuously improving through learning, user input, and external benchmarking
- A collaborative and empathetic approach: working across differences, fostering trust, and contributing to a culture of shared success.
About Our Process
- Application review will beginimmediatelyand will continue until the position is filled.This role is expected to accept applications for a minimum of 5 business days.
- Whilethehiring processmay vary, it generallyincludes:resume and application submission, recruiter phone/video screen, hiring manager interview, performance exercise such as live coding, a panel interview, a conversation with leadership and reference checks.
What We Offer
AtCollegeBoard, we offer more than just a paycheck—we provide a meaningful career, a supportive team, and a comprehensive package designed to help you thrive.We’rea self-sustaining nonprofit that believes in fair and competitive compensation, grounded in your qualifications, experience, impact, and the market.
A Thoughtful Approach to Compensation
- The hiring range for this role is $40,000-$65,000
- Your exact salary will depend on your location, experience, and how your background compares to others in similar roles at the College Board.
- We aim to make our best offerupfront—rootedin fairness, transparency, and market data.
- We adjust salaries by location to ensure fairness, no matter where you live.
You’llhave open, transparent conversations about compensation, benefits, and whatit’slike to work atCollegeBoard throughout your hiring process. Check out ourcareerspage for more.
