This position has been filled
This job is no longer accepting applications. Browse open EdTech jobs or view current openings at Booster or search for Client Care Consultant jobs.
Client Care Consultant
BoosterSummary
Join Booster as a Client Care Consultant to build strong relationships with clients and enhance their fundraising campaigns. You'll maximize revenue through strategic consulting and product upselling while ensuring client satisfaction and year-over-year partnership growth.
Job Description
Fast Facts
Join Booster as a Client Care Consultant in Kansas City, where you'll foster strong relationships with clients to enhance their fundraising campaigns, ensuring their success and satisfaction.
Responsibilities: Build year-round client relationships, oversee product performance in fundraising campaigns, and maximize revenue through upselling and client consultation.
Skills: Strong interpersonal skills, excellent communication, sales and negotiation experience, systems management knowledge, problem-solving abilities, and delegation skills.
Qualifications: Preferred skills include experience in sales and client relationship management.
Location: Kansas City Office, United States of America
Compensation: $40000 / Annually
SUMMARY
Booster’s Client Care Consultants are responsible for building lasting relationships with current and future clients to secure trust in Booster, our team, services, products, and brands. They maximize school and Booster revenue by consulting clients through campaign strategy (customization) and product options (up-selling) in their fundraising campaigns, leading them to the best year over year partnership possible.
CORE RESPONSIBILITIES
- Cultivate Year-Round Client Relationships - Cultivate strong, year-round relationships with clients, equipping them to lead at all levels in their fundraising campaigns. This ensures a remarkable Booster experience, enabling consultants to rebook schools at a quick and efficient rate.
- Oversee Booster Product Performance - Equip the program team to run school fundraising campaigns successfully, leading to exceptional financial results. They partner closely with Team Managers to ensure schools are receiving a high quality product and experience.
- Maximize Revenue [Upsell & New Business] - Consult clients to the best revenue generating fundraising campaign possible for their schools and strategically network with potential new business in the area.
PREFERRED SKILLS
- Interpersonal Skills
- Excellent Communication
- Sales/Negotiation
- Systems Management
- Problem Solver
- Delegation
PAY $40,000 + Commission