Customer Operations Analyst Intern

Ellucian

🇺🇸In-Person - Reston, VA$15–$25/hr2mo ago

Higher Ed Operations Operations Management Data Analysis Process Improvement Customer Success Project Management

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Role Snapshot

Customer Operations Analyst Intern supporting Ellucian's Customer Success Operations and Escalations teams through data analysis, process documentation, and project coordination. The role transforms customer data and feedback into actionable insights that improve customer satisfaction and operational efficiency.

Skills & Tools: Proficiency in Microsoft Excel, data analysis, report preparation, and strong communication skills required; experience with ticketing systems is a plus.

Qualifications: Currently pursuing a Bachelor's or Master's degree in relevant fields such as Business Analytics, Data Science, or Computer Science.

Location: Reston, Virginia

Compensation: $15–$25/hr

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Job Description

The full job description is available on Ellucian's website.

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