Role Snapshot
Lead user experience strategy and design initiatives at Cengage to enhance digital product usability and customer satisfaction. Drive UX improvements across learning platforms that impact millions of students and educators.
Key Responsibilities: Oversee UX research, design, and testing processes while collaborating with product, engineering, and content teams. Manage UX team members and establish design standards, best practices, and usability guidelines.
Skills & Tools: Expertise in user research methodologies, interaction design, and usability testing. Strong leadership, cross-functional collaboration, and strategic thinking abilities with proficiency in design tools and data-driven decision making.
Qualifications: 5+ years of UX management or senior design experience with proven ability to lead teams and influence product strategy. Bachelor's degree in design, HCI, psychology, or related field (or equivalent professional experience).
Location: United States
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