EdTech Jobs
LYNK

Analyst, Client Solutions

LYNK
🌍In-Person - Ho Chi Minh, Vietnam$12K–$18K/yri4h ago
Prep for this Role

Role Snapshot

LYNK is hiring a client-facing Analyst to manage expert matching and engagement, support client research and benchmarking, and coordinate delivery across global teams from its Ho Chi Minh City hub. The role directly drives client satisfaction and the quality of expert insights delivered on Knowledge-as-a-Service projects.

Key Responsibilities: Manage end-to-end matching of industry experts to client projects, coordinate delivery across regions, support market research and competitive analysis, and handle ongoing client requests in a remote, cross-time-zone setup.
Skills & Tools: Strong professional-level English (mandatory), excellent communication and interpersonal skills, analytical thinking, independent and proactive work habits, and attention to detail in a fast-paced, target-driven environment.
Qualifications: 1–3 years of experience in consulting, research, recruitment, client servicing, or a related field, with a demonstrated interest in consulting, markets, and business strategy.
Location: In-Person - Ho Chi Minh, Vietnam
Compensation: $12K–$18K/yr (estimated)

Job Description

Lynk is the best place to seek, build, and share credible human expertise. We power the new knowledge economy through our Knowledge-as-a-Service platform, connecting global clients with industry experts to support informed business decisions. Our clients include Fortune 500 companies, investment firms, professional services firms, governments, and other global organizations.


We are seeking a Client Solutions professional (1–3 years experience) for a contractual role based in Vietnam. This is a client-facing role involving expert engagement management, research support, and client servicing. The ideal candidate is fluent in English, and comfortable working in a fast-paced, global environment


Key Responsibilities


1. Client & Expert Engagement Management

  • Manage end-to-end expert matching between clients and industry experts, with a focus on projects
  • Ensure timely and high-quality delivery of expert insights
  • Coordinate effectively between clients and experts across regions

2. Research & Consulting Support

  • Support clients with market research, industry benchmarking, and competitive analysis focused on projects
  • Translate client requirements into structured research outputs
  • Provide clear and actionable insights to support decision-making

3. Client Support & Delivery

  • Support ongoing client engagement and project execution
  • Assist in managing client requests and ensuring smooth delivery of outcomes
  • Help maintain high client satisfaction and responsiveness

4. Cross-Functional Collaboration

  • Work closely with internal global teams to deliver projects
  • Ensure seamless coordination across time zones and stakeholders
  • Support efficient execution of client deliverables in a remote setup


What We Are Looking For


  • 1–3 years of experience in consulting, research, recruitment, client servicing, or related fields
  • Strong proficiency in English (mandatory)
  • Strong communication and interpersonal skills
  • Analytical thinking and research capability
  • Ability to work independently in a remote, fast-paced, target-driven environment
  • Self-motivated, proactive, and detail-oriented mindset
  • Interest in consulting, markets, and business strategy


What We Offer


  • Competitive remuneration package, including attractive performance-based incentives. Team members exceeding their target can earn a high proportion of their monthly base compensation in commissions, measured and paid quarterly
  • Fast career progression with our merit based promotion policy
  • Work in a collaborative, co-creation hub in the heart of Ho Chi Minh City
  • An environment that respects diversity and inclusion


Additional Information


Location: Ho Chi Minh City

Experience Required: 1–3 years

Language Requirement: English (professional level)

Employment Type: Contractual


Notes

- Lynk employees are prohibited from trading Restricted Securities (defined as any security whose performance is linked to a single company) on any Personal Trading Account.

- All new joiners, if they receive a conditional offer to join Lynk, will be required to undergo a background check.

- Lynk is an equal opportunities employer.

- This is a contractual role.