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Summary

Operations Associate role at Per Scholas in Bronx supporting daily office functions, front desk operations, and exam proctoring. This position is essential for maintaining campus operations and supporting the organization's mission of providing career access to diverse communities.

Key Responsibilities: Managing front desk operations, greeting visitors, monitoring day-to-day campus activities, receiving packages, maintaining office supply inventory, and proctoring exams at the Pearson Vue Testing Center. Additional duties include taking learner profile photos, uploading to Salesforce, and assisting with campus events setup.
Skills & Tools: Proficiency with CRM systems (Salesforce), strong verbal and written communication abilities, and familiarity with Linux, Apple, and Windows operating systems. Must possess excellent organizational, problem-solving, and time management skills with the ability to work independently and cross-functionally.
Qualifications: Must pass the proctor administrator exam and demonstrate experience working with diverse individuals, preferably in workforce development. Strong interpersonal skills and experience with various operating systems required.
Location: Bronx, New York, United States (Onsite)
Compensation: $55,000 – $60,000/year

Job Description

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Fast Facts

Join Per Scholas as an Operations Associate in Bronx, New York, where you'll support daily office functions, proctor exams, and enhance our collaborative work environment.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Responsibilities: Key responsibilities include managing front desk operations, facilitating exams, maintaining office supplies, and supporting campus events.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Skills: Required skills include proficiency with CRM systems like Salesforce, strong communication abilities, and familiarity with various operating systems.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Qualifications: Preferred qualifications include organizational skills, a process-oriented mindset, and the ability to thrive in a fast-paced environment.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Location: The position is onsite in Bronx, New York, USA.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Compensation: $55000 - $60000 / Annually



Position Title: Associate, Operations

Location: Bronx, New York (Onsite)

Direct Reports: Manager, Operations 

What We Are Looking For 

We have an exciting opportunity for you to join our team at Per Scholas as the Operations Associate. This position will be responsible for monitoring and maintaining the front desk's daily operations and being the proctor for the campus. 

What You'll Do 

General Office Support

  • Responsible for opening the campus daily Monday-Friday at 8 am. 
  • Greet visitors upon entry at the front desk.
  • Monitor day-to-day operations from the front desk.
  • Receive packages from various mail carriers. 
  • Maintain the inventory of office supplies. 
  • Order office supplies as needed. 
  • Maintain a collaborative work environment. 
  • Assist in setting up for any special events related to the campus.

Proctoring

  • Facilitate and proctor day-to-day exams from our onsite Pearson Vue Testing Center.

Classroom Support 

  • Be responsible for taking profile photos of each learner on the week of kick-off and uploading photos to each learner's profile in SalesForce

What You'll Bring to Us 

Professional Qualifications 

  • Ability to utilize CRM systems such as Salesforce 
  • Pass the proctor administrator exam to become the proctor for the Campus 
  • Familiarity with Linux, Apple, and Windows OS
  • Strong interpersonal skills: experience working with diverse individuals and groups with varying learning styles; experience in workforce development is a plus.
  • Process-oriented and highly organized with excellent problem-solving skills
  • Team-oriented, highly responsive communicator, and excellent verbal and written communication skills.
  • Interest in being part of a culture of continuous improvement.

Personal Characteristics 

  • You thrive in a creative, inventive, fast-paced startup environment with people who are passionate about their work and mission.
  • You are data-driven, result-oriented, and a forward-looking catalyst for social change.
  • You have a collaborative and flexible work style. You’re excited to work cross-functionally with other departments and independently.
  • You are an effective communicator with strong oral and written skills.
  • You are tech-savvy and can learn quickly.
  • You are strong at managing your time and can balance multiple projects and tasks.
  • You stand behind our mission, believing that individuals from any community should have access to well-paying career positions, and that talent should be recognized and recruited from many diverse sources.

#LI-onsite

For this role specifically, we are targeting a salary range of $55,000 - $60,000 where the difference in salary is typically determined by several factors, including geography in which the selected candidate resides, and alignment with qualifications and experience.

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