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Summary

Create in-person and online training content to support organizational initiatives and business units within a healthcare/Medicaid environment. Develop instructional materials, facilitate virtual learning events, and support employee development across the organization.

Key Responsibilities: Design and develop training content including videos, microlearning modules, job aids, and templates using Adobe Articulate and Camtasia. Facilitate and support live virtual meetings and events, collaborate with subject matter experts on curriculum development, and maintain SharePoint training resources.
Skills & Tools: Expert-level instructional design, technical knowledge, and content development with proficiency in Adobe Articulate (Storyline and Rise), Camtasia, MS Teams, and SharePoint. Strong presentation, communication, collaboration, research, and written communication skills with attention to detail and ability to manage multiple deadlines.
Qualifications: Minimum 5 years of instructional design and technical knowledge experience with 3+ years in curriculum design, content development, adult learning practices, and virtual presentation facilitation. Knowledge of NC Medicaid Program preferred; familiarity with Adobe Articulate 360 and Camtasia required.
Location: Raleigh, North Carolina, United States
Compensation: Not provided by employer. Typical compensation for this role is $58,000 – $75,000/year based on title, seniority, and location.

Job Description

The purpose of the position will be to create in-person and online training content to support organizational initiatives and business units. Strong instructional design and technical knowledge a must. Strong content development and writing skills needed. Ability to create resources to support employee learning, such as tips, job aids, and templates. Good research skills. This position will facilitate and support live virtual meetings and events. Strong presentation, communication, and collaboration skills. Must be professional, available during work hours, responsive, and timely. Must be attentive to detail and meet required timelines for deliverables.


DHB prefers experience with following tools: SharePoint page administration, Adobe Articulate (Storyline and Rise) & Camtasia, MS Teams. Candidates with experience developing curriculums or training in partnership with subject matter experts is preferred. Creating training videos and microlearning, a plus. Use of voiceover tools a plus. Interest in continually learning new software and keeping the team updated on changes to software, is desired.


This position works with: Associate Director of Organizational Development, Training and Support Specialists, Learning and Development Consultant, Organizational Development Consultant, and an Administrative Support Specialist.


Experience in curriculum design and developing training materials for adult learners

Required

3

Years

Strong content development skills needed.

Required

3

Years

Instructional design and technical knowledge needed

Required

5

Years

Understands the NC Medicaid Program that drive the efforts of the county, regional, and state staff who administer those programs.

Nice to have

3

Years

Adobe Articulate 360

Required

3

Years

Experience with adult learning practices, principles and procedures in classroom and on-line presentations

Required

3

Years

This position will support live virtual meetings and events. Strong presentation, communication, and collaboration skills.

Required

3

Years

Preferred tools: Adobe Articulate & Camtasia, MS Teams, Microsoft products, Webex

Required

3

Years