Prospective students at Strayer University start their journey with an Admissions Officer who provides information on the overall benefits of attending Strayer University and recommends appropriate degree programs and course(s) of study. Under general supervision, is responsible for handling all aspects of the student recruitment efforts in a fast-paced, results and compliance-driven environment. Our Admissions Officers work diligently each day to respond to student inquiries, interview our prospective students and walk students through the entire application and enrollment process once they have made the decision to attend Strayer University. This also includes partnering with other functions to provide prospective students with the information necessary to determine if Strayer would meet their educational needs such as program offerings, financial options, and satisfying academic prerequisites.
It can be very rewarding knowing you have opened the door of opportunity for someone to reach their academic goals. At the heart of what motivates our most successful Admissions Officers is the desire to help prospective students begin their journey of achieving their educational goals.
Essential Duties & Responsibilities:
- Make a sufficient number of outbound calls and effectively respond to all prospective student inquiries.
- Set phone interview appointments.
- Interview prospective students to determine their educational background and future goals and objectives.
- Educate prospective students on the benefits of attending Strayer University, including our high-quality academic programs, convenient locations, flexible course offerings, and recommend appropriate course(s) of study.
- Assist prospective students with the application process and review qualifications for admission.
- Enroll new students and ensure appropriate basis of admission is obtained, all prerequisites are satisfied, and previous college transcripts are ordered if applicable.
- Ensure prospective students’ admissions files are complete and assist students with initial registration process.
- Partner with other departments as necessary to finalize enrollment process, including Student Services, Academics, and the University Registrar’s Office.
- Adhere to all University policies and procedures and federal, state, and accrediting agency rules with respect to recruitment.
Job Skills:
- Must be detail-oriented and have a focus on achieving optimum results, while maintaining high ethical standards and attention to compliance with University policies and regulations.
- Must possess the energy and determination necessary to provide valuable and timely services to prospective and newly enrolling students
- Must have strong computer skills (Excel, PowerPoint, etc.)
- Excellent oral and written communication skills
Work Experience:
- 2-5 years of experience in a fast-paced environment (i.e. Phone based customer service, inbound and outbound sales, call center and/or admissions/recruiting).
Education:
- Bachelor’s degree or equivalent highly preferred
Who you are:
- Self-Motivated – you have strong internal drive and motivation.
- Problem Solver – you find ways to keep going despite obstacles.
- Listener – you don’t just hear people, you really listen to them.
- Enthusiastic – you’re genuinely excited about the prospect of changing potential students’ lives.
- Adaptable – you remain flexible and can change quickly and easily.
- Collaborative – you thrive in a team environment and are motivated by contributing to team success
Who we are:
- Passionate - we are deeply connected to our students and genuinely feel excitement for helping them realize their academic aspirations.
- Detail Oriented – we manage complex transactions with clear, transparent and timely communication both internally and externally.
- Strong Ethical Standards - we maintain a critical focus and adherence to compliance requirements as defined by University policies, procedures and applicable laws and regulations.
- High Energy - our team possesses the energy and determination necessary to provide valuable and timely services to prospective and newly enrolling students.
Other:
- Must be able to travel 10% of time.
- Must be able to lift 10 lbs.
- Typical office setting and/or remote.
- Mobility within the office including movement from floor to floor.
- Travel via plane, car, and metro may be required to perform this job.
- Must be able to work more than 40 hours per week when business needs warrant
- Access information using a computer.
- Effectively communicate, both up and down the management chain.
- Effectively cope with stressful situations
- Strong mental acuity
- Regular, dependable attendance and punctuality are essential functions of this job.
- Other essential functions and marginal job functions are subject to modification.
If you require a reasonable accommodation to complete our application process, please contact our Human Resources Department at Careers@strategiced.com.
- SEI is an Equal Opportunity employer committed to a diverse and inclusive community. We welcome applications from all. While it is not typical for an individual to be hired at or near the top end of the pay range at SEI, we offer a competitive salary and benefits package. The actual base pay offered to the successful candidate may vary depending on multiple factors including, but not limited to, job-related knowledge/skills, experience, business needs, geographical location, and internal pay equity. Our Talent Acquisition Team is ready to discuss your interest in joining SEI. The expected salary range for this position is below.
$19.50 - $29.75 - Hourly
If you require reasonable accommodations to complete our application process, please contact our Human Resources Department at Careers@strategiced.com.
