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Customer Success Coach
Navigate360🇺🇸In-Person - Richfield, OH$55K–$80K/yr2mo ago
Role Snapshot
Customer Success Coach at Navigate360 supporting K-12 schools and SMB accounts in maximizing SaaS school program solutions for safety and student outcomes. This remote role is critical in ensuring effective onboarding, adoption, and long-term value realization of products.
Skills & Tools: Required skills include strong communication abilities, data analysis and interpretation, proficiency with CRM tools like Salesforce, and ability to manage multiple priorities in a customer-facing environment. Should demonstrate product expertise, strategic advisory capabilities, and cross-functional collaboration skills.
Qualifications: Bachelor's Degree required with 3+ years of experience in Customer Success, Implementation, or SaaS/EdTech environments. Preferred qualifications include K-12 school support experience and knowledge of school safety programs.
Location: Richfield, Ohio
Compensation: $55K–$80K/yr
Job Description
The full job description is available on Navigate360's website.
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