Fast Facts

Join the College Board as a Coordinator, Digital Product and Instructional Design, where you will provide executive support and enhance operations for the AP and Instruction Division in a hybrid role based in NYC.

Responsibilities: Key responsibilities include managing calendars for VPs, coordinating high-impact meetings, supporting event logistics, and overseeing committee meetings and fiscal tasks.

Skills: Candidates should possess strong organizational skills, attention to detail, proactive problem-solving abilities, excellent communication skills, and proficiency in Microsoft Office.

Qualifications: A preferred Bachelor's degree with 2-3 years of experience as an executive assistant or in a similar role is required.

Location: This is a hybrid role requiring on-site attendance at the NYC office every Tuesday and Wednesday.

Compensation: $40000 - $75000 / Annually

Coordinator, Digital Product and Instructional Design (A Candidate Based in NYC Preferred)

College Board - AP&I

Location: This isis a hybrid role and requires the candidate to be on-site in the NYC office every Tuesday and Wednesday.

Type: This is a full-time position

About the Team 

As part of the larger AP and Instruction Division, the Digital Transformation and Instructional Design departments include more than 70 dedicated team members focused on providing exceptional digital product and instructional offerings. The Digital Transformation team is responsible for managing a portfolio of digital assessment and instructional products and leading the work to transition paper assessment programs to the College Board’s digital assessment platform. The Instructional Design department is responsible formanaging the design, pilotingand development of new AP courses to ensure that they are accessible, relevant and engaging for students.

About the Opportunity  

As a coordinator within AP&I, you will be the executive assistant to two Vice Presidents and will have the opportunity to support product development and instructional design professionals in two different departments. In this role, you will work with leaders across the organization to coordinate calendars and events and support key activities that are needed to make College Board’s digital offerings and AP courses a success. In this role, you will dive into details and proactively support the team’s work to ensure that our solutions are providing significant value to students, educators and test center professionals.

In this role, you will:

Offer Executive Support: Maximize executive effectiveness by providing comprehensive support that enables VPs to focus on strategic priorities and decision-making
Build and Execute Operational Processes and Systems: Enhance departmental efficiency by building, implementing and maintaining systems that streamline operations and improve team productivity
Coordinate Events: Strengthen team collaboration by coordinating and executing high-impact meetings, events, and communications
Support Department Finances: Support fiscal responsibility by supportingrequisitions, expenses and payments
Connect with Diverse Stakeholders: Build strong partnerships by serving as a trusted point of contact for internal and external stakeholders

Specific Responsibilities:

Provide Administrative Support (55%)

Manage calendars for two Vice Presidents, maintaining a command of all meeting details and requests from across the organization and ensuring leaders can balance numerous competing priorities.
Schedule large meetings that involve coordinating multiple calendars and arranging meeting rooms as needed.
Book travel and ensure all details are clearly documented and easily accessible.
Ensure timely and accurate submission of expense reports.
Maintain detailed log of meeting requests, travel needs and expense tasks and update status regularly.
Keep track of organizational and department priorities and timelines, send reminders to team of upcoming deadlines and track completion of tasks.
Organize and flag requests for new meetings, reviews or deliverables that require attention and follow-up.
Meet regularly with leaders in the two departments and maintain an understanding of current priorities and activities.
Regularly engage and build productive relationships with the support staff of senior leaders across the organization.

Support Staff Engagement and Department-wide Initiatives (15%)

Lead activities to maintain employee engagement.
Manage engagement committee and agendas for monthly department meetings.
Support onboarding of new hires and/or new members of the department.
Plan and coordinate in-person department and team meetings.

Manage External Committee Meetings, Invoices and Payments (15%)

Manage annual committee contracting, onboarding, and payments.
Schedule virtual committee meetings annually, which involves coordinating availability from CB staff, external vendor staff, and the committee.
Manage reimbursements and honoraria payments.
Submit requisitions and invoices.
Maintain detailed log of committee meetings, reimbursements, honoraria payments, requisitions and payments with status updated regularly.

Support the Product Development Process (15%)

Support scheduling and managing of in-person and remote product testing events and pilots that involve both internal staff and external users.
Support product development by participating in internal testing activities, documenting findings and sharing with product managers.
Review detailed product data including social media posts, survey responses, incident reports, and customer support inquiries and flag for follow-up by the product management team.
Complete market research tasks as requested.

About You 

You're the person everyone counts on to make things happen seamlessly behind the scenes. Your exceptional organizational abilities drive not just your own success, but the success of the teams and leaders you support. You are obsessed with details, highly organized, and have impeccable follow-through - the kind of person who never lets a ball drop and who others trust implicitly to get things done right. Your proactive mindset means you don't wait for problems to find you; you identify and solve them before they can cause trouble. You're always eager to learn new tools that can make your work more efficient, and you're often an early adopter of digital tools that improve the productivity and efficiency of your team.

You have:

2-3 years of experience as an Executive Assistant and/or managing the calendars of senior leaders.
Strong organization and prioritization skills and the proven ability to balance multiple tasks at once.
Proactive mindset – ability and willingness to proactively solve problems, anticipate and prioritize key tasks and resolve issues.
Attention to Detail - organized and disciplined follow-through, often on tight deadlines.
Proven track record of building strong and collaborative relationships.
Excellent verbal and written communication skills
Excellent PowerPoint, Word, Excel, and MS Project skills 
Travel 3-5 times a year to support in-person events and meetings
Bachelor’s degree is preferred.
You are authorized to work in the United States.

About Our Process

Application review will begin immediately and will continue until the position is filled
While the hiring process may vary, it generally includes: resume and application submission, recruiter phone/video screen, hiring manager interview, performance exercise such as live coding, a panel interview, a conversation with leadership and reference checks.

About Our Benefits and Compensation

College Board offers a competitive benefits and compensation program that attracts top talent looking to make a difference in education. As a self-sustaining non-profit, we believe in compensating employees equitably in relation to each other, their qualifications, their impact, and the relevant market.

The hiring range for a new employee in this position is $40,000-75,000.College Board differentiates salaries by location so where you live will narrow theportion of this range in which you can expect a salary.

Your salary will be carefully determined based on your location, relevant experience, the external labor market, and the pay of College Board employees in similar roles. College Board strives to provide our best offer up front based on this criteria.

Your salary is only one part of all that College Board offers, including but not limited to:

A comprehensive package designed to support the well-being of employees and their families and promote education. Our robust benefits package includes health, dental, and vision insurance, generous paid time off, paid parental leave, fertility benefits, pet insurance, tuition assistance, retirement benefits, and more
Recognition of exceptional performance through annual bonuses, salary growth over time through market increases, and opportunities for merit raises and promotions based on increased scope of responsibility
A job that matters, a team that cares, and a place to learn, innovate and thrive

You can expect to have transparent conversations about benefits and compensation with our recruiters throughout your application process.

About Our Culture 

Our community matters, and we strive to practice and improve our culture daily. Here are some headlines: 

We are motivated to positively impact the educational and career trajectories of millions of students a year 
We prioritize building a diverse and inclusive team where every employee can thrive, and every voice is heard
We welcome staff to join any or all six of our affinity groups: ARISE (Alliance for Asian Retention, Inclusion, Success, and Engagement; DIASPORA (Alliance for Pan-African Success and Achievement); Pride (alliance for LGBTQ+ staff and allies); Resilience (alliance for Native staff and advocates); SALSA (Staff Alliance for Latinx Success and Achievement); and WIN (Women’s Impact Network)
We value learning and growth; we offer formal and informal ways to lead through your superpowers, sharpen your strengths, and meet your development goals

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Coordinator, Digital Product and Instructional Design (A Candidate Based in NYC Preferred)