Fast Facts

The Sales Operations Assistant will support the Capstone Sales Department by managing administrative and operational tasks essential to sales activities, with opportunities for growth in a dynamic environment.

Responsibilities: Key responsibilities include managing the Salesforce Case Queue, maintaining sales tools, supporting contract distribution, tracking seasonal materials, and coordinating communications.

Skills: Candidates should possess excellent organizational and communication skills, familiarity with CRM systems (especially Salesforce), and strong proficiency in Microsoft Office (Excel, Outlook, Teams).

Qualifications: An Associate's or Bachelor's degree in Business, Marketing, Communications, or related field and 1-2 years of relevant experience are preferred.

Location: This position can be based out of North Mankato, MN or Edina, MN, with options for hybrid or fully remote work.

Compensation: $40000 - $55000 / Annually

Description

The Sales Operations Assistant supports the Capstone Sales Department by managing key administrative and operational tasks essential to day-to-day sales activities. This entry-level position focuses on organizing internal systems, maintaining sales tools and resources, handling standard inquiries, coordinating communications, and ensuring the smooth execution of team-wide processes. The ideal candidate is detail-oriented, proactive, and eager to grow within a fast-paced sales environment.

Our preference is for this role to be hybrid, based out of either our North Mankato, MN or Edina, MN locations. However, fully remote work may also be considered.

Why You’ll Want To Join Capstone

Have you ever read something that increased your understanding of the world around you? An article, a book, a research paper, a piece of local legislation, even a poem or short story?

Capstone is a mission-driven community of passionate, creative people like you who believe in the power of literacy. Our mission is to make reading fun for kids, so that they never experience literacy as the barrier that prevents them from understanding and engaging with the world around them.

For more than 30 years, Capstone has led the way in K–5 educational publishing, creating award-winning books and digital learning experiences (PebbleGo). The information landscape has changed dramatically since we first started out in 1991, and competition for kids’ attention is at an all-time high. This changing landscape inspires our continued growth and innovation – today’s kids need trusted sources of content more than ever, but their standards for what’s considered engaging have never been higher! At Capstone, we’re excited by that challenge – are you?

YOUR RESPONSIBILITIES

Sales Support

Triage and manage the Salesforce Case Queue, answering routine questions and assigning cases appropriately.
Maintain the Sales Operations calendar in Microsoft Teams, tracking due dates by month, season, and year.
Support the distribution of contracts, addendums, and quotas to sales reps via DocuSign.
Assist with updating and maintaining Salesforce Content structure documentation.
Assist with tracking and organizing seasonal materials (e.g., tip sheets, PowerPoints) in Salesforce.
Administer and manage the Sales Learning Management System (Tovuti), including training coordination and content updates.
Assist in maintaining trial account setup (Capstone Interactive and PebbleGo), including coordination with Capstone Support for custom trials.
Generate and distribute monthly and seasonal sales reports under guidance.
Assist with maintaining and enhancing Amazon A+ pages and Brand Story content based on trade schedules.
Coordinate sales rep webinars, including scheduling and logistical support.
Fulfill CollectionWiz digital copy requests and District CollectionWiz support.

Communication & Collaboration

Organize and design monthly newsletters and sales/marketing updates for internal and external sales teams.
Provide backup support to other Sales Operations team members as needed.
Communicate professionally with internal staff and external partners.
Consistently evaluate processes and procedures to find efficiencies.

Education, Experience, and Skills desired:

Associate’s or Bachelor’s degree in Business, Marketing, Communications, or related field.
1–2 years of experience in administrative, operations, or sales support roles.
Familiarity with CRM systems, especially Salesforce, is a plus.
Strong skills in Microsoft Office (Excel, Outlook, Teams).
Excellent organizational and communication abilities.
Ability to multitask and maintain attention to detail in a fast-paced environment.
Ability to learn and navigate multiple digital platforms.
Self-driven learner who seeks out new skills.

Travel Requirements

This position may require some travel – around 5-10%.

Inclusion & Belonging

Capstone embraces equal opportunity and a culture of belonging for all employees and applicants. We are an Affirmative Action and Equal Opportunity Employer. All candidate information will be kept private according to EEO guidelines. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to hrservices@capstonepub.com.

The pay range for this role takes into account the wide range of factors that are considered surrounding compensation including but not limited to: skill sets, experience and training, work location, and other business and organizational needs. At Capstone, it is not typical for an individual to be hired at the top of the range for their role. A reasonable estimate of the annual pay range for this position is $40,000 - $55,000.

Capstone strives to provide comprehensive and market-competitive benefits to meet the needs of our employees and their families. Click here to see our benefits.

Pre-Employment Background Check Required

California Applicants:

Applicants from California can access our California Privacy Notice here.

Employment Authorization:

At this time Capstone unfortunately cannot sponsor or take over sponsorship of an employment visa. To be considered for one of our roles, applicants must be authorized to work in the United States.

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