Receptionist & Coordinator, Enterprise Learning Operations

🇦🇪In-Person - Dubai, United Arab EmiratesAED 24K–AED 36K/yri5h ago

Corporate Operations Operations Management Corporate Training Facilities Coordination Program Support Customer Service

Summary

Receptionist & Coordinator providing frontline support at a training center for a large-scale enterprise learning program in the UAE. The role creates a positive, organized environment for learners, facilitators, and visitors while managing reception, coordination, and basic technical support.

Key Responsibilities: Act as first point of contact for learner check-in, directions, and support; coordinate training room setup with materials and signage; manage visitor check-in and access procedures; provide first-line technology support for Wi-Fi and basic platform issues; monitor facilities quality and report maintenance needs.

Skills & Tools: Strong organizational and multitasking abilities in a fast-paced environment; excellent customer service and communication skills; basic technical troubleshooting competency; attention to detail and ability to maintain professional standards.

Qualifications: High school diploma or equivalent; prior reception or customer service experience preferred; familiarity with training center operations or learning environments is advantageous; ability to work full-time onsite in UAE with local employment eligibility.

Location: Dubai, United Arab Emirates (onsite, full-time)

Compensation: Not provided by employer. Typical compensation for this role is AED 2,500 – AED 3,500/month (approximately AED 30,000 – AED 42,000/year) based on title, seniority, and location.

Job Description

Receptionist & Coordinator, Enterprise Learning Operations | Onsite UAE | UAE-Based

About the Role

We are looking for a Receptionist & Coordinator to provide frontline support at a training center supporting a large-scale learning program in the UAE. This role is focused on creating a positive, organized, and well-managed environment for learners, facilitators, and visitors.

You will handle reception, coordinate daily activities, support session setup, and assist with basic technology and facilities needs. This role is ideal for someone who is organized, service-oriented, and comfortable managing multiple tasks in a busy environment.

What You’ll Own

Frontline Learner Support

Act as the first point of contact for learners arriving at the training center
Greet and assist learners with check-in, directions, and general questions
Support registration, orientation, and daily coordination needs
Escalate issues to the appropriate team members when needed

Facilities & Environment Coordination

Support setup and readiness of training rooms and common areas
Monitor environment quality including cleanliness, layout, and basic facilities needs
Report and follow up on facilities issues
Maintain a professional and welcoming reception area

Event & Session Setup

Prepare rooms for training sessions including seating, materials, and signage
Distribute learner materials and ensure rooms are ready before start times
Support coordination of daily schedules and room usage

Basic Technology Support

Provide first-line support for common issues such as Wi-Fi access and basic device or platform questions
Test equipment before sessions to ensure readiness
Escalate technical issues to the appropriate support teams when needed

Visitor Coordination