Fast Facts

The Quality & Compliance Program Trainer at Think Together develops and delivers training focused on program quality and compliance, enhancing accountability and effectiveness within educational settings.

Responsibilities: Key responsibilities include developing training programs for site leaders, delivering refresher courses, creating training resources, and monitoring the quality of training through evaluations and feedback.

Skills: Candidates should possess expertise in training and facilitation, knowledge of compliance standards in education, and familiarity with tools like Salesforce and video conferencing software.

Qualifications: A bachelor's degree and a minimum of 3 years of experience in training and support for adult learners; preferred experience with regulatory compliance and program monitoring.

Location: The position is located in San Jose, CA, USA.

Compensation: $79144 - $79144 / Annually

Overview

Quality & Compliance Program Trainer

Founded in 1997, Think Together partners with schools to change the odds for kids by providing award-winning programs during and outside the school day. We’re one of California’s largest nonprofits working in school districts from San Diego to San Francisco. Whether you’re interested in early learning, elementary, middle or high school, you can invest in your community by working at a local school or working within our home office providing support!JOB SUMMARY: The Program Trainer Quality and Compliance is responsible for developing and delivering comprehensive training (in-person and online) and technical assistance focused on key elements of program quality and compliance. This role encompasses a range of topics, including Federal Program Monitoring, Continuous Quality Improvement, and compliant student data management, such as attendance tracking and ensuring data accuracy. The Quality and Compliance Trainer will utilize effective instructional techniques to equip stakeholders with the knowledge and skills necessary to uphold high standards of quality and compliance within the organization. By fostering a culture of continuous improvement and adherence to regulations, the Quality and Compliance Trainer plays a vital role in enhancing program effectiveness and accountability. ESSENTIAL DUTIES AND RESPONSIBILITIES: Training Development and Implementation • Develop and facilitate comprehensive training programs for new site leaders to ensure a strong foundation in program quality and compliance. • Create and deliver refresher courses and ongoing development opportunities, such as Fall and Summer training sessions, to keep staff updated on compliance practices. • Refine facilitation approach and learning experience based on audience and audience needs. • Collaborate with other organizational subject matter experts to ensure content aligns to policies, best practices, and emerging trends. Resource Creation and Support • Design and create resources that reinforce and support the learning of compliance processes, ensuring accessibility and clarity for all participants. • Utilize effective training content and diverse delivery methods to engage participants and enhance learning outcomes. Quality Assurance and Evaluation • Monitor and evaluate training quality through feedback mechanisms. • Assess staff preparedness to carry out compliance practices through evaluations and observations.

Performance Metrics • Review CPA/Observation proficiency scores related to compliance practices, using this data to inform future training improvements and address any gaps in knowledge or skills. • Success during FPM reviews and audits of site practices and documentation. QUALIFICATIONS AND REQUIREMENTS: • Bachelors’ degree in a relevant field or equivalent experience. • Minimum of 3 years of related experience in training and facilitation. • Minimum of 3 years of experience supporting adult learners preferred. • Expertise in Expanded Learning Education Code, with a thorough understanding of relevant regulations and compliance standards. • Experience with Federal Program Monitoring reviews, demonstrating a strong grasp of evaluation processes and compliance requirements. • Proven experience in providing training and facilitation, with a track record of effectively engaging and educating diverse audiences. • Familiarity with Salesforce is preferred, including experience in using the platform for data management and reporting purposes. COMPUTER SKILLS: • Video conferencing tools (Zoom, Microsoft Teams) • Microsoft Suite • Exceptional skills with PowerPoint presentations. • Contact management software. • Email • Use of typical office equipment • Internet software

COMPENSATION:

Salary $79,144

This is the targeted compensation for the position. A range of factors, including but not limited to; location, skills, experience, will be considered. Actual compensation may vary.

Think Together is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, national origin, ancestry, sex, gender, gender identity, gender expression, pregnancy, childbirth or related medical conditions, religious creed, physical disability, mental disability, age for individuals age 40 and over, medical condition (as defined by state law (for example, cancer or genetic characteristics or HIV/AIDS), marital status, military and veteran status, sexual orientation, genetic information, citizenship status or any other characteristic protected by federal, state or local law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.

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Quality & Compliance Program Trainer