Fast Facts

ITHAKA is seeking a Director of Business Development to expand its innovative services supporting special collections and archives, focusing on growth, partnerships, and global awareness.

Responsibilities: Key responsibilities include developing business strategies, establishing partnerships with libraries and cultural organizations, leading sales efforts, and collaborating across teams to meet participant needs.

Skills: Candidates must have over 12 years of experience in business development, strong negotiation and relationship-building skills, strategic thinking, and proficiency in CRM systems.

Qualifications: A bachelor’s degree in library science, business, or a related field is preferred, alongside a proven track record in revenue growth within the library or cultural heritage sector.

Location: The job is located in New York City, New York, with travel required both domestically and internationally (30-50%).

Compensation: $127729 - $159661 / Annually

The Role

ITHAKA is seeking a Director, Business Development who will play a pivotal role in expanding the reach and impact of a new, innovative service aimed at supporting special collections and archives. In this role, you will focus on driving growth, fostering partnerships, and building global awareness of solutions that address collection processing, cataloging, content management, and preservation needs. This position will work collaboratively with our Product team, Partner and Contributor Services, Education and Participant Success. The ideal candidate will be a passionate advocate for libraries, deeply committed to helping institutions amplify their work and maximize their value to their communities and stakeholders. Join us in empowering libraries and archives around the world to amplify their impact and preserve cultural heritage for future generations!

Responsibilities

Strategic Leadership (25%)

Develop and execute a comprehensive business development strategy to increase the adoption and awareness of ITHAKA’s special collection and archives services globally.
Collaborate with the executive team to define growth objectives and align initiatives with organizational goals.
Identify and analyze market trends, opportunities, and challenges within the library and archives sector.

Partnership Development (25%)

Establish and nurture relationships with libraries, academic institutions, archives, and other cultural heritage organizations.
Collaborate with stakeholders to understand their unique needs and position the organization as a trusted partner.
Build strategic alliances with technology providers, funding agencies, and related not-for-profits to enhance service offerings.

Sales (30%)

Lead efforts to secure new participants, focusing on libraries and archives seeking solutions for collection processing, cataloging, content management, and preservation.
Design and deliver compelling presentations, proposals, and pitches tailored to diverse audiences.
Represent the organization at global conferences, workshops, and networking events to promote services and thought leadership.

Marketing and Communication (10%)

Partner with marketing teams to develop impactful campaigns and materials that articulate the value of the ITHAKA’s services.
Advocate for the importance of special collections and archives, positioning ITHAKA as a leader in supporting these critical resources.
Create case studies, white papers, and other thought leadership content to showcase success stories and best practices.

Team Collaboration/Management (10%)

As the organization grows, build and manage a highly focused business development team (1-2 direct reports).
Work closely with product, project, and service delivery teams to ensure participant needs are met effectively.
Provide feedback from the field to guide the development and refinement of services and solutions.
Collaborate with other department stakeholders including outreach account owners and customer success team members to support a seamless participant experience.
Provide leadership and expertise on business development best practices and organizational values.

Experience and Skills

12+ years of experience in business development, partnerships, or sales, ideally in the library, cultural heritage, or technology sectors.
Bachelor’s degree in library science, business, marketing, or a related field, or equivalent experience..
Proven track record of driving revenue growth and building lasting partnerships.
Deep understanding of library operations, special collections, and archives workflows.
Excellent skills in negotiation, relationship-building, and effective communication.
Strategic thinker with the ability to translate vision into actionable plans.
Proficiency with Customer Relationship Management (CRM) systems and data-driven decision-making.
Exceptional presentation skills with a talent for storytelling.
Passion for supporting libraries and cultural heritage institutions.
Entrepreneurial mindset with a proactive approach to identifying and seizing opportunities.
Collaborative spirit and ability to work across diverse teams and geographies.
Ability to travel domestically and internationally required (30-50%)

Work Authorization and Sponsorship

ITHAKA is not currently considering candidates who require any type of immigration sponsorship (additional work authorization or permanent work authorization) now or in the future to work in the United States.

Compensation and Benefits

At ITHAKA we believe in openness and equity. Part of living those values is our commitment to clarity about salary ranges, so candidates know what to expect. The starting salary for this position ranges from $127,729 - $159,661 per year. Starting pay may vary with job-related knowledge, skills, and experience. At present, our total compensation package for benefits-eligible employees includes medical, dental, and vision plans, an employer-paid 10% retirement contribution, paid parental and caregiver leave, 22 days of paid time off, 11 paid holidays, up to 12 sick days, wellness benefits, and more. Please note that ITHAKA, at its discretion, may make changes to its benefits programs from time to time.

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