Seasonal Sales Associate

🇺🇸In-Person - Palatine, IL$28K–$36K/yri14h ago

K-12 Sales Retail Sales Customer Service Seasonal Employment Point Of Sale Merchandising

Role Snapshot

Seasonal Sales Associate at Lakeshore Learning Materials in Palatine, Illinois, responsible for delivering exceptional customer service during peak back-to-school season. The role is central to creating memorable shopping experiences and driving store success in a fast-paced retail environment.

Key Responsibilities: Greet customers, provide product recommendations with in-depth knowledge, process transactions accurately, maintain store cleanliness and inventory, stock shelves, assist with merchandising displays, and handle customer concerns with empathy. Additional duties include participating in training, supporting new employee onboarding, and contributing to store and team goals.

Skills & Tools: Strong customer service and communication skills, ability to work efficiently in a fast-paced environment, product knowledge development, basic cash handling and point-of-sale proficiency, and willingness to seek feedback for continuous improvement. Organizational skills, teamwork, and problem-solving abilities are essential.

Qualifications: High school diploma or equivalent preferred; retail or customer service experience is beneficial but not explicitly required. Must demonstrate enthusiasm, reliability, and a commitment to providing exceptional customer experiences.

Location: In-Person - Palatine, IL

Compensation: $28K–$36K/yr (estimated)

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Job Description

A day in the store looks like this:

Are you ready to dive into the thrill of our busiest season? We’re gearing up to help our communities get back to school, and we need committed, energetic, enthusiastic team members to make it happen! If you thrive in a fast-paced environment and love the buzz of a challenge, we want you on our team! 

As part of our retail team, you get to be the heartbeat of the company and provide our customers with an unforgettable experience—all in a fast-paced, fast-changing environment that allows you to showcase your people skills and develop operational expertise.  

Providing great customer service isn’t just a goal—it’s the essence of who we are. Each customer knows that walking through our doors means experiencing unbeatable service with an amazing depth of product knowledge every time they visit. 

A day on the job looks like this:

Contribute to achieving store and team goals while fostering customer loyalty 
Ensure every customer feels welcome and valued from the moment they enter the store 
Stay updated on product features and benefits to provide informed recommendations to customers 
Handle customer concerns with empathy and efficiency, escalating complex issues to management when necessary 
Maintain overall store cleanliness, ensuring all areas, including the sales floor, stockroom and common areas are tidy and presentable  
Ensure shelves are well-stocked and inventory is accurately tracked 
Process transactions accurately and efficiently 
Assist with merchandising and store displays 
Participate in training programs and staff meetings   
Help onboard new employees by sharing knowledge and offering support 
Seek feedback to improve and grow within your role and beyond