Senior Manager, RevOps Reporting & Analytics

We believe in the power and joy of learning At Cengage, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Cengage's Higher Education business, Cengage, supports learning and student success by providing materials and digital solutions to faculty and students enrolled in two-year, four-year and vocational programs. We currently serve more than 10 million of the 18 million students in US higher ed. Setting a new standard of service for our customers, we deliver quality, easy-to-use course materials from textbooks and eBooks to courseware such as MindTap and WebAssign. In the US, we offer Cengage Unlimited and Cengage Unlimited for Institutions. We help instructors be better teachers, we help institutions solve problems and we empower students to leverage the power and joy of learning to transform lives. Our culture values inclusion, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-belonging/. What you'll do here: Lead a team to analyze sales data, review and interpret complex data sets, and identify trends and patterns to inform decision-making processes. Evaluate market trends by conducting in-depth market research and analysis to ensure sales strategies align with evolving customer needs and market conditions. Develop reporting strategy and drive team to build sales reports by composing, developing, and maintaining dashboards and reporting frameworks using PBI and Excel to monitor important metrics, sales performance, pipeline health, quota attainment, and efficiency indicators. Leverage AI and automation tools to improve lead scoring, pipeline analysis, and customer insights. Support the sales team by improving GTM collaboration on account and product strategies. Increase seller confidence and time selling. Support sales goal attainment through access to leading and lagging indicators. Detail operational processes, AI use cases, and reporting methodologies in partnership with enterprise data analytics analysts. Optimize access to data and ensure quality, consistency, and structure required for accurate sales reporting, target measurement, and performance insights. Collaborate with collaborators across departments to align sales initiatives, data definitions, and analytical methodologies with broader organizational objectives. Provide actionable insights by delivering data-driven analysis. Translate sophisticated data into clear, compelling stories. Highlight key performance drivers, business implications, and recommendations to improve sales and grow the business.

Skills you will need here: Education: Bachelor’s degree in business administration, data analysis, or related field.

Experience: 8+ years of experience in sales analysis, business intelligence, or a related role.

Technical skills: Proficiency in Excel, CRM platforms, Gong, SQL, and data visualization tools like PBI.

Analytical skills: Strong ability to interpret and analyze complex data. Familiarity with AI tools, automation platforms, and generative AI applications.

Communication skills: Strong communication and data storytelling skills, including the ability to distill complex analyses into concise, executive-ready narratives that influence decision-making. Problem-solving: Adept at identifying issues and recommending effective solutions.

Time management: Ability to lead multiple projects and meet deadlines.

Certifications: Certifications in data analysis or CRM platforms are a plus.

Collaboration: Experience working with cross-functional teams to achieve business goals. Cengage is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of any classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com. About Cengage Cengage, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. Compensation At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our Total Rewards Philosophy. The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. In this position, you will be eligible to participate in the company’s discretionary incentive bonus program. This position's bonus target amount, which is not guaranteed and is dependent on individual performance and overall company results among other factors, is provided below. 20% Annual: Individual Target $117,100.00 - $152,200.00 USD Cengage, a global edtech company, supports learners, educators and institutions across more than 100 countries. With products serving nearly 16 million digital users across the Higher Education, School, Work and English Language Learning markets, we’ve built a learning ecosystem that connects education to employment. We combine trusted content, AI-powered insights and scalable digital platforms to power learning for every future and drive meaningful outcomes at every stage of the learning journey.

Warning: Be aware, there has been an increase of targeted recruitment scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address.