Role Snapshot
Customer Engagement Specialist role focused on building and maintaining customer relationships across the East Coast region. The position plays a key part in driving customer satisfaction and retention for Paper.
Key Responsibilities: Manage customer communications, respond to inquiries, and support account management activities. Handle day-to-day customer interactions and coordinate with internal teams to resolve issues and enhance customer experience.
Skills & Tools: Strong communication and interpersonal abilities with customer service expertise. Proficiency in CRM systems and ability to multitask in a fast-paced environment.
Qualifications: Typically requires 1-2 years of customer service or engagement experience. High school diploma or equivalent required; bachelor's degree preferred.
Location: 16 Locations
More Jobs at Paper
Controller
Paper·🇺🇸In-Person - All US - Remote
1mo ago
Senior Manager, AI
Paper·🇺🇸In-Person - All North America - Remote
🇺🇸In-Person - All North America - RemoteK-12ExecutiveAI DevelopmentLeadershipProduct ManagementMachine LearningStrategic Planning
1mo ago
Customer Engagement Specialist
Paper·🇺🇸In-Person - All US - Remote
🇺🇸In-Person - All US - RemoteK-12Customer SuccessCustomer EngagementClient RelationsAccount Management
1mo ago