Platform Integration Developer

The Platform Integrations Developer plays a critical role within the Digital Learning Systems Technology team by designing, developing, testing, implementing, and maintaining application integrations between enterprise systems and third-party platforms. This position focuses on secure, scalable API-driven development, ETL workflows, and real-time and batch integrations that enable seamless data exchange across systems. The developer will primarily leverage MuleSoft Anypoint Platform to orchestrate integrations that connect data from a MySQL staging environment into Salesforce and other institutional systems. The ideal candidate is an experienced MuleSoft developer who understands higher education’s complex technical systems and requirements and collaborates effectively with cross-functional teams and stakeholders to ensure software initiatives support organizational goals.

Responsibilities

Integration Design and Development 

• Design, develop, test, and deploy integrations using MuleSoft Anypoint Platform, connecting Salesforce, MySQL, and other enterprise systems.
• Implement API-led integration patterns, reusable components, and secure data exchange processes.
• Build ETL workflows to extract, transform, and load data between the MySQL staging layer and target systems.
• Ensure integrations are optimized for performance, scalability, and maintainability.

Systems Analysis and Architecture

• Analyze data models, business processes, and existing system integrations to identify opportunities for improvement.
• Collaborate with stakeholders and technical teams to define requirements, map data flows, and design integration architectures that align with organizational goals.
• Contribute to the long-term integration strategy and architecture roadmap for Digital Learning Systems Technology.

Maintenance, Documentation, and Technical Support

• Monitor and maintain existing MuleSoft integrations to ensure reliability and performance.
• Troubleshoot issues, resolve integration errors, and apply updates through CI/CD pipelines.
• Develop and maintain documentation for integration workflows, API specifications, and system configurations.
• Establish and promote standards for API governance, data security, and version control.
• Provide technical support during application rollouts and updates to ensure smooth deployment.

Collaboration and Strategy

• Collaborate with technical teams, business analysts, and end users to gather requirements and align on integration objectives.
• Participate in project planning and cross-functional initiatives that advance organizational goals.
• Determine whether technology solutions should be purchased or developed in-house for complex projects.
• Independently analyze and solve highly complex technical problems, exercising latitude to determine objectives and methods.
• Contribute to strategic technology discussions and roadmap planning across Digital Learning Systems Technology.

Research and Continuous Improvement

• Stay current with emerging MuleSoft features, integration patterns, and higher education technology trends.
• Recommend and implement tools, frameworks, and methods that improve development efficiency and data reliability.
• Engage in professional development to maintain and enhance integration expertise.

Qualifications

Required Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Management Information Systems, or a related field.
• Three (3) or more years of professional experience developing integrations using MuleSoft Anypoint Platform.
• Experience working with Salesforce APIs (REST, SOAP, Bulk) and integrating Salesforce with other enterprise systems.
• Experience designing and maintaining ETL workflows and working with relational databases such as MySQL or SQL Server.
• Experience applying software development life cycle (SDLC) principles, including source control, testing, and deployment best practices. 

Preferred Qualifications

• Five (5) or more years of experience in enterprise systems integration or API development roles.
• Experience in a higher education or large institutional environment with complex data ecosystems.
• MuleSoft Certified Developer (Level 1 or 2) or Integration Architect certification.
• Experience implementing CI/CD pipelines and automated deployment processes.
• Experience with cloud-based infrastructure (AWS, Azure, or similar) for hosting or managing integrations.
• Experience contributing to enterprise integration architecture or data governance initiatives.

Work Location 

• Knoxville, TN
• This position would ideally function in an in-person/hybrid working capacity but fully remote could be an option for the ideal candidate.