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TurnItIn

Technology Analyst - PMO

TurnItIn
🇬🇧In-Person - Newcastle upon Tyne, United Kingdom£38K–£52K/yri23min ago
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Role Snapshot

Technology Analyst – PMO to help TurnItIn's Engineering organization work smarter by turning complex delivery data into actionable insights, improving planning, execution, and operational visibility across a fast-moving SaaS engineering team.

Key Responsibilities: Analyze delivery data and planning metrics to identify risks and bottlenecks; define and maintain operational intelligence dashboards and delivery health reporting; optimize Jira, Confluence, and related tooling workflows; support quarterly planning and executive reporting; drive continuous improvement in work intake, reporting practices, and portfolio governance.
Skills & Tools: Strong analytical and data visualization skills with experience in delivery metrics and operational dashboards; proficiency with Atlassian tools (Jira, Confluence) and ability to optimize workflows; systems thinking and process improvement mindset; excellent communication for translating technical data into executive insights.
Qualifications: 3-5 years experience in PMO, operational analytics, or engineering delivery optimization roles; demonstrated experience with delivery planning tools and SaaS engineering environments; background in data analysis, metrics definition, or operational reporting preferred.
Location: In-Person - Newcastle upon Tyne, United Kingdom
Compensation: £38K–£52K/yr (estimated)

Job Description

Help Engineering Teams Work Smarter, Plan Better, and Deliver Faster

Do you enjoy turning complex delivery data into meaningful insights?
Love improving how teams plan, prioritize, and execute work?
Get excited about dashboards, workflows, metrics, tooling, and helping organizations operate more effectively at scale?

We’re looking for a Technology Analyst – PMO to help evolve how Engineering plans, tracks, measures, and delivers work across a fast-moving SaaS engineering organization.

This is not a traditional “status reporting PMO” role.

You’ll operate at the intersection of:

  • Engineering delivery
  • Operational analytics
  • Planning strategy
  • Tool optimization
  • Process improvement
  • Executive reporting

You’ll partner directly with Engineering and Product leaders to improve visibility, streamline workflows, define meaningful metrics, and help create scalable ways of working that support high-performing teams.

If you enjoy combining data, systems thinking, and operational problem solving — this role was built for you.

What You’ll Be Working On

Planning & Delivery Analysis

You’ll help Engineering leaders answer questions like:

  • Are teams realistically aligned to delivery goals?
  • Where are delivery risks emerging?
  • What dependencies could impact execution?
  • How predictable is delivery performance?
  • Where are bottlenecks slowing teams down?

You’ll support quarterly and annual planning processes by:

  • Analyzing demand, capacity, and delivery forecasts
  • Supporting prioritization discussions
  • Identifying portfolio-level risks and dependencies
  • Providing delivery insights that improve decision-making

Delivery Metrics & Operational Intelligence

You’ll help define how Engineering measures effectiveness and delivery health.

You’ll work on:

  • Throughput and predictability metrics
  • Delivery health reporting
  • Cycle time and flow analysis
  • Portfolio dashboards
  • Executive reporting and operational storytelling

Most importantly, you’ll turn operational data into insights leaders can actually use.

Improve Engineering Tooling & Data Quality

We rely heavily on the Atlassian ecosystem and related delivery tooling to support Engineering operations and planning.

You’ll help:

  • Improve Jira and Confluence workflows
  • Standardize data structures and reporting models
  • Improve dashboard consistency and visibility
  • Support governance and documentation practices
  • Align tooling with how Engineering teams actually work

You’ll partner closely with IT, Product, and Engineering teams to reduce friction and improve operational clarity.

Drive Continuous Improvement

This role is ideal for someone who naturally asks:

“There has to be a better way to do this.”

You’ll identify opportunities to improve:

  • Work intake processes
  • Planning cadences
  • Reporting practices
  • Portfolio governance
  • Delivery visibility

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