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Role Snapshot

Training Specialist for Wake County Public Schools' Child Nutrition Services who designs and delivers training to cafeteria managers and employees on management, food production, and food quality standards. This role directly supports operational excellence and compliance across the school nutrition program.

Key Responsibilities: Provides on-site and classroom training to new cafeteria managers and nutrition employees, conducts cafeteria assessments with recommendations for improvement, and assists managers with scheduling and marketing plans. Communicates with area supervisors on personnel issues and stays current on child nutrition and district policies.
Skills & Tools: Considerable knowledge of child nutrition laws, policies, and Microsoft Office (Word, Excel, PowerPoint) and Google Apps; strong ability to design and deliver training, communicate effectively in oral and written formats, and work independently. Must establish effective working relationships with school staff, external agencies, vendors, and community members.
Qualifications: High school diploma or equivalent with one year of food service management or related experience; valid North Carolina motor vehicle operator's license required. Preferred: three years as a child nutrition cafeteria manager in a public school environment.
Location: In-Person - US-NC-Raleigh
Compensation: Not provided by employer. Typical compensation for this role is $38,000 – $48,000/year based on title, seniority, and location.

Job Description

POSITION TITLE (Oracle title)

TRAINING SPECIALIST

WORKING TITLE

Training Specialist

SCHOOL/DEPARTMENT

Child Nutrition Services (CNS)

LOCATION

Rock Quarry Rd. Office Complex, Raleigh, NC

PAY GRADE

Noncertified Grade 25

FLSA STATUS

Nonexempt

ELIGIBILITY FOR EMPLOYMENT CONTRACT

No

WORK WEEK SCHEDULE

Monday-Friday

POSITION PURPOSE:

Assists child nutrition area supervisors by providing training to child nutrition managers and cafeteria employees in the areas of management, food production, and food quality.

MINIMUM QUALIFICATIONS:

KNOWLEDGE, SKILLS, AND ABILITIES (KSAs)

  • Considerable knowledge of child nutrition laws, policies, and procedures;

  • Considerable knowledge of Microsoft Office, including Word, Excel, and PowerPoint; Google Apps;

  • Effective time management skills;

  • Ability to work independently without close supervision;

  • Ability to design and deliver training;

  • Ability to communicate clearly and concisely both in oral and written form using a variety of communication techniques and tools to ensure the appropriate flow of information, collaborative efforts, and feedback;

  • Ability to establish and maintain effective working relationships with school system staff, external agencies, vendors, students, parents, and the community.

EDUCATION, TRAINING, AND EXPERIENCE

  • High school diploma or equivalent;

  • One year of experience in food service management or related field.

CERTIFICATION AND LICENSE REQUIREMENTS

  • Must hold and maintain a valid motor vehicle operator’s license according to the State of NC requirements.

PREFERRED QUALIFICATIONS:

  • Three years of experience as a child nutrition cafeteria manager in a public school environment.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  1. Assists child nutrition services area supervisors in providing training for new cafeteria managers in the areas of management, food production, and food quality in an assigned set of schools.

  2. Provides on the job training and classroom instruction for manager trainees and child nutrition employees by visiting school cafeteria and attending cafeteria manager’s meetings.

  3. Conducts school cafeteria assessments using approved processes and documentation; makes recommendations for improvement.

  4. Assists cafeteria managers with developing work schedules and marketing plans; may serve in the role of cafeteria manager, as needed.

  5. Communicates personnel issues with area supervisors, as required.

  6. Stays abreast of policies and procedures relating to child nutrition and Wake County Public Schools policies.

  7. Performs other related duties, as assigned.

WORK ENVIRONMENT/PHYSICAL REQUIREMENTS

This position operates in a professional office and school cafeteria environment. This role routinely uses standard office equipment such as computers, scanners, copiers, and cafeteria/food preparation equipment. The position, at times, must be able to come into direct contact with school system staff, staff members of external funding agencies, vendors, students, parents, and the community. Work is considered heavy physical work, requiring the exertion of up to 40 pounds of force. The work frequently requires driving automotive equipment for travel within Wake County.

EFFECTIVE DATE: 10/2023

DISCLAIMER: The above statements are intended to describe the general purpose and responsibilities assigned to this position. They are not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and skills required by the employees assigned to this position. This description may be revised by HR and approved at any time.

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